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ConciergeFamily Medicine

PrimeHealth Asheville

Quick Facts

Membership Price Range$2,450/yr per person | $1,255 semi-annually | $612.50 quarterly | One dependent teen/young adult (age 15-25) free per adult member; additional teen/young adult $750/yr
Practice TypeConcierge
LocationAsheville, Western North Carolina
DoctorsSara Caldwell MD, Internal Medicine, John Gardner MD, Family Medicine, Jennifer Wilhelm MD, Internal Medicine
Year Founded2004
Telehealth TypeTelephone consultation
Insurance AcceptedMedicare, Medicare supplemental insurance, Blue Cross Blue Shield, United Healthcare, Aetna, Crescent Health
Telehealth AvailableYes

About

At PrimeHealth Asheville, three physicians deliver concierge family and internal medicine care with a strong emphasis on prevention and personalized treatment. Dr. John Gardner founded the practice, which has served the Asheville community since 2004. Dr. Jennifer Wilhelm joined in 2022, bringing over two decades of internal medicine experience. Dr. Sara Caldwell, an Asheville native, rounds out the team with a background in preventive care and chronic disease management. The practice holds one-hour annual exams and offers same-day or next-day appointments. Members reach a physician directly by cell phone or text, including evenings, weekends, and holidays. PrimeHealth Asheville participates in most health insurance networks and Medicare. The annual membership fee runs $2,450 per person, with semi-annual and quarterly payment options available. One dependent teen or young adult between 15 and 25 joins free with each adult membership. The practice operates an on-site laboratory and performs minor procedures, joint injections, EKGs, and lifestyle counseling on-site.

Details

Address

1 Vanderbilt Park Drive, Suite 200, Asheville, NC 28803

Membership

$2,450/annual

Membership Details

$2,450.00 annual fee per person. Payment via cash, check, credit card, or ACH Bank transfer. Semi-annual option: $1,255.00; quarterly option: $612.50 (credit card or ACH required for auto-draft). One dependent teen/young adult (age 15 to 25) per adult PrimeHealth member eligible for free practice membership; annual fee for each additional teen/young adult is $750 per year.

Typical Appointment

60 minutes

Telemedicine Same-Day Appointments

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Frequently Asked Questions

The annual membership fee at PrimeHealth Asheville is $2,450 per person. 50 with auto-draft via credit card or ACH. The practice accepts cash, check, credit card, and ACH bank transfer.

Yes. Each adult member can add one dependent between the ages of 15 and 25 to their membership at no additional cost. Each additional teen or young adult beyond the first costs $750 per year.

Yes. PrimeHealth Asheville participates in most major health insurance networks and accepts Medicare as an in-network provider. The annual membership fee applies in addition to your insurance coverage.

The practice schedules one hour for annual exams. The physicians prioritize on-time visits and keep same-day or next-day appointments available for members. Every visit takes place with a physician, not a mid-level provider.

Yes. Members have 24-hour direct access to a physician by cell phone or text for urgent needs. The physicians remain available on evenings, weekends, and holidays for emergency health care concerns.

Yes, the practice offers telemedicine visits for members. This allows patients to connect with their physician remotely when an in-person visit is not necessary or convenient.

The practice offers a wide range of on-site services, including an in-office laboratory, EKGs, joint injections, minor procedures, physicals, health screenings, lifestyle counseling, and personalized wellness plans. The physicians also manage chronic conditions such as diabetes, heart disease, high cholesterol, and thyroid disease.

The personalized wellness plan program includes scheduled physician visits, wellness assessments, and collaboration with a chronic care health coach. The program helps members build proactive health strategies tailored to their individual goals and conditions.

Prospective patients can contact the practice directly by phone to learn about membership availability. The practice has served the Asheville community since 2004 and currently has three physicians on staff.

Yes. Sports medicine is part of the clinical services available to members. The practice also performs joint injections for conditions including arthritis, bursitis, tendonitis, and carpal tunnel syndrome.

Practice last updated June 11, 2026