Plum Health Direct Primary Care - Lansing

Members pay a flat monthly fee for unlimited access to Dr. Otten. The membership covers primary care visits, physicals, preventive care, urgent care, chronic disease management, and mental healthcare. The practice never bills insurance and charges no copays or deductibles.

No, Plum Health does not bill or use health insurance. The monthly membership covers all primary care services directly. Many members carry a high-deductible or catastrophic insurance plan alongside their Plum Health membership for specialist or hospital needs.

Members call, text, email, or visit the clinic whenever they need care. Dr. Otten provides this direct access as a standard part of membership. There is no need to go through a phone tree or wait for a callback from a nurse line.

Plum Health guarantees same-day or next-day appointments during the week. The practice keeps wait times minimal so members get seen when they actually need care, not days or weeks later.

The membership covers physicals, preventive care, urgent care, chronic disease management, and mental healthcare. Members also gain access to at-cost laboratory testing, at-cost imaging, and wholesale medications. Annual wellness exams and basic office procedures are part of the membership as well.

Dr. Otten uses RubiconMD, a platform with over 200 board-certified specialists, to consult on complex cases at no additional cost to members. He can also refer patients to specialists in their PPO network or connect uninsured patients with providers who offer cash pricing.

Yes, the practice offers telemedicine. Members connect with Dr. Otten remotely by phone or video when an in-person visit is not necessary or convenient.

Yes, Plum Health works directly with employers to provide DPC memberships for their workforce. Employers interested in this option can contact the practice to discuss how the model fits their team.

Yes, Plum Health Direct Primary Care in Lansing currently accepts new patients. Prospective members can sign up through the practice website or take the online quiz to determine whether the DPC model fits their needs.