Mountain Roots Direct Primary Care

Membership fees at Mountain Roots Direct Primary Care vary by age. Children newborn through 18 pay $25 per month. Adults ages 19 to 44 pay $60 per month. Adults ages 45 to 64 pay $80 per month. Patients 65 and older pay $100 per month. Family memberships covering two adults and up to three children run $150 per month. Patients 100 years and older receive care free of charge.

The monthly fee covers all office visits, phone calls, emails, texts, and telemedicine visits. Many in-office procedures are also included. Additional fees may apply for certain labs, medications, supplies, or procedures not covered by the membership, such as pathology on removed skin tissue or the cost of IUD and Nexplanon devices.

Mountain Roots Direct Primary Care does not bill or contract with insurance companies. The practice has opted out of Medicare and does not participate in private insurance networks. Medicare patients may still enroll through a private contract with Dr. Allen. Patients may submit itemized receipts to their insurer for services outside the membership, though many find the direct pricing straightforward and affordable on its own.

Federal legislation expected to take effect January 1, 2026 will recognize Direct Primary Care fees as eligible medical expenses under IRS guidelines. Once that guidance is finalized, members should be able to use HSA funds to pay their monthly membership fee with pre-tax dollars. The practice will update members as official IRS guidance becomes available.

Yes. Mountain Roots Direct Primary Care offers telemedicine visits for members. Virtual consultations take place during regular office hours. MD patient app, available on both Apple and Android devices.

Yes. The practice offers same-day or next-day sick visits. Members also reach Dr. Allen directly by phone, email, or text during office hours, which speeds up access for urgent concerns.

Prospective patients can schedule a free virtual Meet and Greet to learn whether the practice is a good fit before enrolling. com to set one up. MD platform linked on the practice website.

Yes. Employers may purchase DPC memberships for their employees. Many employers pair this benefit with a higher-deductible health plan, which can reduce overall health spending. Employers interested in this option should contact Dr. Allen directly for more information.

Mountain Roots Direct Primary Care charges a $150 re-enrollment fee for patients who cancel their membership and later wish to rejoin. The practice encourages members to reach out before canceling to discuss any concerns.

Mountain Roots Direct Primary Care sits in downtown Spruce Pine on Lower Street, above HairCraft. The practice provides three dedicated patient parking spaces. An accessible entrance with a lift sits just off Cedar Alley, making the office easy to reach for patients with mobility needs.