MedLou
Quick Facts
| Membership Price Range | $40/mo (age 0-22 with enrolled parent/guardian) | $60/mo (age 0-22 without enrolled parent/guardian) | $70/mo (age 23-49) | $120/mo (age 50+) | $200/mo (Adult Couple 50+) | $130/mo + $40 per additional child under 23 (Two Adult Family, parents under 50) | $200/mo + $40 per additional child under 23 (Two Adult Family, parents over 50) | $180/mo + $40 per additional child under 23 (Two Adult Family, one parent under 50 and one over 50) | $300/mo Family Maximum | $60/mo Employee Contract | One-time $50 enrollment fee |
| Practice Type | Direct Primary Care |
| Location | Louisville, Louisville East, LaGrange |
| Doctors | Robin Kindig, Internal Medicine, Sarah Merrick, Internal Medicine, Sarah Thayer, Internal Medicine |
| Year Founded | 2019 |
| Telehealth Type | Telehealth visits (tele-medicine consults) |
| Housecalls | Yes |
| Telehealth Available | Yes |
About
At MedLou, three physicians deliver family medicine, internal medicine, and pediatrics across two Louisville-area locations. Dr. Robin Kindig founded the practice in March 2019. Dr. Sarah Merrick and Dr. Sarah Thayer joined that same year.
MedLou's mission centers on restoring the physician-patient relationship by prioritizing healthcare over insurance paperwork. Members pay a flat monthly fee starting at $70 with no copays. The practice handles 80-90% of primary care needs without touching insurance. Appointments run 30-60 minutes, and patients reach their physician directly by call, text, or email. MedLou also operates an onsite pharmacy at wholesale pricing and negotiates deeply discounted lab rates through Quest and LabCorp. A certified phlebotomist offers home blood draws, and the practice makes house calls when necessary.
Details
Address
9700 Park Plaza Avenue, Suite 101, Louisville, KY 40241
Phone
(502) 384-7293Website
Visit websiteMembership
$70/monthly
Membership Details
Flat monthly fee with no copays. One-time $50 enrollment fee. Covers 80-90% of primary care needs without using insurance. Patients may pay monthly, semi-annually, or annually.
Typical Appointment
30 minutes
Our Doctors
Similar Practices Nearby
Internal Medicine and Pediatric Partners
Internal Medicine, Pediatrics, Primary Care, Family Medicine
Direct Primary Care of Louisville
Family Medicine
Derby City Direct Primary Care
Family Medicine
Explore More
Frequently Asked Questions
MedLou charges a flat monthly fee based on age. Adults ages 23-49 pay $70 per month. Patients over 50 pay $120 per month. Children under 23 pay $40 per month when enrolled with a parent or guardian. A family maximum of $300 per month applies. There is also a one-time $50 enrollment fee.
Yes. MedLou gives members the option to pay monthly, semi-annually, or annually. All three payment schedules cover the same membership benefits.
No. MedLou does not bill insurance for copays or in-office procedures. The monthly membership fee covers the large majority of primary care needs. You may still use insurance or Medicare for specialist visits, hospitalizations, and certain imaging or lab services.
Yes. MedLou handles 80-90% of primary care needs, but insurance remains important for hospitalizations, surgeries, specialist care, and major screening procedures like colonoscopies. MedLou can connect members with local insurance agents who understand the DPC model, and the practice can provide information on health cost-sharing alternatives as well.
MedLou guarantees same-day or next-day appointments for its members. The practice also offers telemedicine visits, after-hours and weekend care, and house calls when the situation calls for it.
Yes. MedLou members can call, text, or email their physician directly. This direct access helps members address concerns quickly and avoid unnecessary urgent care or emergency room visits.
MedLou stocks a range of medications at wholesale pricing for members. If a medication is not in stock, the practice typically orders and delivers it to the office within 24-48 hours. MedLou also provides GoodRx information and drug company samples and coupon cards to help members find the best price.
MedLou negotiates deeply discounted lab rates with Quest and LabCorp. 50. Members can also use insurance or Medicare for lab work if they prefer.
Yes. MedLou offers an employer program at $60 per employee per month. The practice also provides on-site clinic services for an additional fee of $100 per day plus the cost of any testing and medications.
The three physicians at the Louisville East location are not currently accepting new patients, but a waitlist is available. Dr. Warren at the LaGrange location on East Main Street is actively accepting new patients.
Practice last updated March 26, 2026