
Hitchcock Family Medicine
Quick Facts
| Practice Type | Direct Primary Care |
| Location | Chattanooga, TN, Hixson, TN |
| Doctors | Ashley Smith |
| Telehealth Type | Free Telemedicine |
| Housecalls | Yes |
| Telehealth Available | Yes |
About
At Hitchcock Family Medicine, board-certified physicians deliver direct primary care across two locations in the Chattanooga area. The practice holds the distinction of being Chattanooga's first direct primary care practice. It operates as a locally and family-owned clinic serving patients of all ages.
Members pay a flat monthly fee with no co-payments or per-visit charges. Every procedure and test performed in the office falls within that membership. Physicians give members a direct phone number for 24/7 access. The practice offers house calls and after-hours visits at no extra cost. Free telemedicine and same- or next-day acute appointments round out the access model. Services span family medicine, pediatric care, internal medicine, women's health, orthopedics, physical therapy, immunizations, wholesale medications, cervical dysplasia treatment, and imaging.
Details
Address
5104 Hixson Pike, Hixson, TN 37343
Phone
(423) 801-1010Website
Visit websiteMembership Details
Monthly membership fee; no co-payments or per-visit fees; procedures and tests done in the office are included in the membership
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Frequently Asked Questions
Members pay a flat monthly fee directly to the practice. That fee covers all procedures and tests performed in the office. There are no co-payments or per-visit charges on top of the membership. The practice does not bill or accept insurance for primary care services.
Yes. Each member receives a direct phone number to contact their physician at any time of day. Hitchcock Family Medicine also offers house calls and after-hours visits at no additional charge. The practice provides free telemedicine for members who need remote care.
The practice offers same- or next-day acute appointments for established patients at physician discretion. Members benefit from direct physician access, which makes scheduling urgent visits straightforward. The practice does not route patients through a call center or a nurse line.
Hitchcock Family Medicine covers a broad range of care under one roof. Services include family medicine, pediatric medicine, internal medicine, women's health, orthopedic services, physical therapy, immunizations, and cervical dysplasia treatment. The practice also offers an imaging center and wholesale medications for members.
The practice operates on a monthly membership model that does not require insurance. Members pay the practice directly and avoid insurance-related paperwork and restrictions. The practice encourages members to maintain catastrophic or hospital coverage separately, but routine and in-office care runs entirely through the membership.
The practice emails test results directly to patients. Each result comes with a plain-language explanation so patients understand their findings without waiting for a follow-up call. Every appointment and test review happens with one of the board-certified physicians on staff.
Yes. Hitchcock Family Medicine sees patients of all ages, including children. Parents have 24/7 direct communication with a physician for urgent pediatric concerns. Pediatric medicine is one of the core service areas the practice covers.
Hitchcock Family Medicine offers free meet-and-greet consultations for prospective patients. This gives you a chance to speak with the team before committing to a membership. You can request more information or sign up through the practice website, or call the Hixson location directly.
Yes. Hitchcock Family Medicine provides access to wholesale medications as part of its membership offerings. This allows members to obtain many common prescriptions at significantly lower costs through the practice.
The primary location sits at 5104 Hixson Pike in Hixson, TN. Both practice locations offer free Wi-Fi, ample parking, and handicap-accessible spaces. Office hours run Monday through Friday from 9:00 am to 4:00 pm.
Practice last updated April 17, 2026



