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Direct Primary Care
Family Medicine

Hitchcock Family Medicine

Quick Facts

Membership Price RangeBirth to 2 years - $99/month | 3-17 years - $69/month | 18+ years - $99/month | Child enrolled with same physician as parent - $39/month
Practice TypeDirect Primary Care
LocationHixson, Chattanooga
DoctorsMatthew Hitchcock MD, MBA, Family Medicine, Todd Torbett DO, Internal Medicine
Telehealth TypeFree Telemedicine
HousecallsYes
Telehealth AvailableYes

About

At Hitchcock Family Medicine, two physicians deliver direct primary care to the Hixson and Chattanooga communities. The practice holds the distinction of being Chattanooga's first direct primary care practice. Dr. Matthew Ray Hitchcock and Dr. Todd Torbett see patients across family medicine, internal medicine, pediatrics, and women's health. Members pay a monthly fee based on age, with no co-payments or per-visit charges. Every in-office procedure and test falls under that single membership cost.

The practice operates an on-site imaging center, Hitchcock Direct Imaging, offering CT, X-ray, and ultrasound at transparent cash prices. An on-site pharmacy, Hitchcock Family Pharmacy, dispenses wholesale medications outside the insurance model. Members leave appointments with medications in hand. Each member receives a direct phone number for their physician, with 24/7 access and house calls included at no extra cost. The practice also handles cervical dysplasia using evidence-based non-surgical alternatives, including topical imiquimod.

Details

Address

5104 Hixson Pike, Hixson, TN 37343

Membership

$99/monthly

Membership Details

Monthly membership fee based on age. No co-payments or per-visit fees. Any procedure or test done in the office is included. Outside lab testing and imaging available at greatly reduced prices. Wholesale medications available for members.

Typical Appointment

45 minutes

Telemedicine
House Calls
Same-Day Appointments

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Frequently Asked Questions

Membership at Hitchcock Family Medicine starts at $99 per month. The fee adjusts based on age. Members pay no co-payments and no per-visit fees. Every in-office procedure and test is covered under the monthly membership.

The membership covers unlimited office visits, bedside testing such as EKG, strep, and UTI tests, and all in-office procedures including skin biopsies, laceration repairs, Pap smears, and ingrown toenail removals. The practice also provides wholesale medications on-site and offers outside lab work and imaging at greatly reduced prices.

Hitchcock Family Medicine does not accept insurance for membership fees or office services. The practice operates on a direct-pay model. Members can still carry insurance for hospitalizations, specialist visits, or other services outside the practice.

Established members can request same-day or next-day acute appointments at physician discretion. Each member also has a direct phone number for their doctor, making it easy to reach the practice quickly.

Yes. Hitchcock Family Medicine provides telemedicine visits and house calls. Both are available at no additional charge to members. After-hours visits are also included at no extra cost.

Yes. Every member receives a direct phone number for their physician. The practice provides 24/7 direct physician communication. Patients can text or call their doctor day or night.

Yes. Hitchcock Direct Imaging, located on-site, offers CT, X-ray, and ultrasound at transparent cash prices. The practice also operates Hitchcock Family Pharmacy, an on-site pharmacy outside the insurance model. Members can pick up wholesale medications directly at their appointment.

Hitchcock Family Medicine offers Pap smears, contraception counseling, colposcopy, cervical dysplasia treatment, endometrial biopsy, and first-trimester prenatal care. The practice uses the Nella speculum from Ceek Women's Health for more comfortable exams. For cervical dysplasia, the physicians offer evidence-based non-surgical alternatives including topical imiquimod.

Yes. The practice provides pediatric medicine, well-child exams, immunizations, and sports physicals. Dr. Hitchcock sees patients of all ages, though he is not currently accepting new patients. Dr. Torbett accepts patients age 16 and up.

Hitchcock Family Medicine offers free meet-and-greet consultations for prospective patients. This gives you a chance to meet the physician and ask questions before joining. You can request more information or sign up directly through the practice website.

Practice last updated April 3, 2026