Amazon One Medical
Quick Facts
| Practice Type | Direct Primary Care |
| Location | Denver, Colorado Springs, Englewood, Littleton, Northgate, Downtown Colorado Springs |
| Doctors | Heather Cribbs DO, Primary Care, Alison Fry MD, Primary Care, Eric Hetzel DO, Primary Care + 2 more |
| Telehealth Type | 24/7 on-demand video chat via One Medical app |
| Telehealth Available | Yes |
About
At Amazon One Medical, five primary care physicians serve patients across Denver and Colorado Springs through five offices and a full-featured mobile app. The practice covers patients of all ages, from children to adults, making it a genuine family medicine resource for the region.
Members book same-day and next-day appointments through the One Medical app. The app also handles provider messaging, prescription management, and billing. On-site lab services run on a walk-in basis with no appointment needed. A 24/7 virtual care option comes included with membership at no additional cost. Medications cost members a discounted rate or nothing at all, depending on membership type.
Details
Phone
(844) 673-2563Website
Visit websiteMembership Details
Direct primary care service fees paid by member or employer. Medications offered at a discounted rate or fully covered depending on membership type.
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Frequently Asked Questions
An Amazon One Medical membership gives members access to primary care at five Denver and Colorado Springs offices. It also includes 24/7 on-demand virtual care through the One Medical app at no extra cost. Members can book same-day and next-day appointments, message their care team, manage prescriptions, and access lab services on a walk-in basis.
Amazon One Medical offers on-site laboratory services at its Denver and Colorado Springs offices on a walk-in basis. Members need no appointment for lab draws or specimen collection. The treating physician orders any specific tests the patient needs.
Yes. The Denver and Colorado Springs offices see patients of all ages. Families can bring children and adults to the same practice for primary care.
Members request and manage prescription renewals through the One Medical app or desktop interface. Depending on membership type, medications carry a discounted rate or full coverage. Members can also fill prescriptions at the five DPC offices in the Denver and Colorado Springs area.
No. The direct primary care service fees cover only the five Denver and Colorado Springs offices. Visits to other One Medical locations across the United States may generate insurance claims or self-pay charges. Members can still access 24/7 on-demand virtual care through the One Medical app in any market at no additional cost.
Members book appointments through the One Medical app or website. Same-day and next-day scheduling is available. Members also use the app to message their provider and care team between visits.
The Denver offices at Inverness and Belleview are open Monday through Friday, 8:00 am to 5:00 pm. The Colorado Springs offices at Northgate, Downtown, and Tutt are open Monday through Friday, 7:00 am to 5:00 pm.
Yes. Amazon One Medical provides 24/7 on-demand virtual care through the One Medical app. This benefit comes included with membership at no additional cost, regardless of the member's location.
Members pay direct primary care service fees, which an employer may cover depending on membership type. Members review and pay bills through the One Medical website and app. Services at non-DPC One Medical offices fall outside these fees and may bill to insurance or self-pay.
Amazon One Medical gives members online access to their health summaries and care plans through the One Medical app. The app also sends reminders for upcoming lab work, vaccines, and cancer screenings.
Practice last updated April 11, 2026