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Concierge
Family Medicine

Sustache Primary Care

Quick Facts

Membership Price Range$587.50/quarter | $1,175.00/semi-annual | $2,350.00/annual
Practice TypeConcierge
LocationMarlborough, MA
DoctorsGilberto Sustache MD, Family Medicine

About

At Sustache Primary Care in Marlborough, MA, Dr. Gilberto Sustache, Jr. brings over 20 years of family medicine experience to an MDVIP-affiliated concierge practice. His clinical philosophy centers on individualized care, patient wellness, and the balance of physical health with self-care. Every patient sees Dr. Sustache directly at each visit, never a nurse practitioner or physician assistant.

The practice delivers comprehensive health screenings and advanced diagnostic tests as part of a custom wellness plan. Dr. Sustache offers same- or next-day appointments with minimal wait times. He stays reachable by phone 24 hours a day, including after-hours and on weekends. Members dealing with chronic conditions such as type 2 diabetes, high cholesterol, or hypertension receive focused, ongoing management. For patients traveling, Dr. Sustache coordinates care with local hospitals, pharmacies, and physicians. The practice also connects members with Medical Centers of Excellence when specialized care extends beyond what is available locally.

Details

Address

65 Boston Post Road West, Suite 100, Marlborough, MA 01752

Membership

$2,350/annual

Membership Details

MDVIP annual membership fee covers the Wellness Program and can generally be made in quarterly ($587.50), semi-annual ($1,175.00), or annual ($2,350.00) payments.

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Frequently Asked Questions

The annual MDVIP membership fee at Sustache Primary Care is $2,350. 50, semi-annually at $1,175, or in a single annual payment. This fee covers the MDVIP Wellness Program, including comprehensive health screenings and a custom wellness plan.

The Wellness Program includes comprehensive health screenings and advanced diagnostic tests, along with a personalized wellness plan Dr. Sustache builds for each member. The program addresses chronic disease management for conditions such as type 2 diabetes, high cholesterol, and hypertension. Members also receive ongoing primary care with access to same- or next-day appointments.

Yes. Dr. Sustache makes himself reachable by phone after-hours and on weekends. Members contact him directly, not an answering service or on-call provider. Patients have reached him on early weekend mornings during urgent situations and received real-time guidance throughout.

Every visit at Sustache Primary Care is with Dr. Sustache. The practice does not use nurse practitioners or physician assistants to see patients. That consistency allows Dr. Sustache to build a thorough understanding of each patient's history and health goals.

Prospective patients can request information or schedule a meeting with Dr. Sustache directly through the MDVIP website. You can also call the office at (508) 422-4844. The practice accepts new members on a rolling basis.

Members manage appointments and medical records through the athenahealth patient portal. Dr. Sustache also communicates with patients by phone and text, making many routine concerns easy to address without an office visit.

Dr. Sustache helps members coordinate care with local hospitals, pharmacies, or physicians when they need medical attention away from home. For care beyond what local resources can provide, the practice connects members with specialists at Medical Centers of Excellence across the country.

The annual membership fee covers the MDVIP Wellness Program and falls outside standard insurance billing. However, Dr. Sustache does work within the healthcare system on behalf of members, including advocating with insurance companies to secure needed testing and coordinating care with outside providers.

Yes. Dr. Sustache speaks both English and Spanish fluently, which allows him to serve a broader range of patients in the Marlborough area.

Practice last updated March 21, 2026