Exceptional Health
Quick Facts
| Practice Type | Concierge |
| Location | Wellesley Hills |
| Doctors | Nancy Haff MD, MPH, Executive Health, Christine Harrington MD, Executive Health, Kevin Heaton MD, Executive Health + 1 more |
| Year Founded | 2011 |
| Panel Size | 300 patients per doctor |
| Telehealth Type | Video visits via Patient Gateway, Zoom |
| Insurance Accepted | Medicare, Most major insurance plans (excluding Medicaid), Most Medicare supplemental plans |
| Telehealth Available | Yes |
About
Exceptional health is a concierge internal medicine practice in Wellesley, MA, providing personalized primary care, preventive health services, and chronic disease management. Our physicians deliver patient-centered care with extended appointment times, same-day or next-day visits, and direct communication for improved accessibility. Services include annual physical exams, health screenings, lifestyle and wellness planning, and ongoing management of conditions such as diabetes, hypertension, and heart disease. We focus on building long-term relationships to support consistent, proactive care. Serving patients in Wellesley, Newton, Needham, Brookline, Weston, and the Greater Boston area.
Details
Address
70 Hastings Street, Wellesley Hills, MA 02481
Phone
(781) 772-5500Website
Visit websiteMembership Details
The membership fee is not covered by insurance and may be paid annually or quarterly. Co-payments, insurance deductibles, and non-covered clinical services are the responsibility of the patient.
Our Doctors
Photos
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Frequently Asked Questions
Exceptional Health accepts most major insurance plans, excluding Medicaid. As a member of the Mass General Brigham network, the practice falls in-network for most members. Patients remain responsible for co-payments, deductibles, and any non-covered clinical services as determined by their insurer. The practice bills all medical services through its parent company, Private Healthcare Group, LLC.
Yes, Exceptional Health accepts Medicare. The practice also accepts most Medicare supplemental plans. Patients with Medicare coverage can contact the office to confirm their specific plan.
No, insurance does not cover the membership fee. Patients pay the membership fee directly to Exceptional Health. Quarterly and annual payment options are available.
The practice sends all specimens collected in the office to Newton Wellesley Hospital by courier. The hospital then bills the patient's insurance directly for lab work. Patients do not receive a separate bill from Exceptional Health for blood draws.
Yes. Members receive their physician's direct personal phone number and can reach them 24 hours a day, seven days a week. The practice builds direct physician access into every membership as a core feature, not an add-on.
Exceptional Health offers same-day and next-day appointments for members. The practice does not use waiting rooms or phone trees, so members connect with the office quickly when urgent situations arise.
Yes. The practice offers telemedicine visits through Patient Gateway, Zoom, and Doximity, all of which are HIPAA compliant and secure. Virtual visits work for patients at home, at work, or traveling.
Yes. Exceptional Health refers patients to any specialist who best fits their clinical needs. The practice does not limit referrals to the Mass General Brigham network.
Yes, Exceptional Health is currently accepting new patients. Prospective members can contact the practice by phone at 781-772-5300 or submit an inquiry through the contact form on the website.
Practice last updated May 27, 2026