Personalized Medical Care

The practice currently accepts new members. Prospective patients can contact the office directly by phone at (617) 964-3333 or by email to start the enrollment process. Membership requires a yearly fee, which covers the full scope of member benefits described on the practice website.

The membership fee gives patients access to extended appointments, same-day and next-day scheduling for urgent concerns, and direct physician contact by phone, text, and personal cell. It also includes nutrition counseling with an in-house registered dietitian, coordinated specialist referrals, and care coordination during hospitalizations and outpatient testing.

Yes. Both Dr. Finocchiaro and Dr. McCowan make themselves available to members 24 hours a day, seven days a week. Members contact the physicians directly by email, text, or personal cell phone. The office also maintains direct telephone and email access at all times.

Personalized Medical Care schedules most appointments with less than 24 hours notice. Same-day or next-day appointments are usually available for urgent medical concerns. The practice keeps wait times minimal so members see their physician promptly.

Yes, the practice accepts most insurance plans. The physicians refer patients to any hospital system covered by the patient's insurance. Members also access records and test results through the Mass General Brigham Patient Gateway portal, powered by MyChart.

The practice maintains referral relationships with specialists across Boston's major health systems, including Massachusetts General Hospital, Mass General Brigham and Newton-Wellesley Hospital, Brigham and Women's Hospital, Tufts Medical Center, Beth Israel Deaconess, and New England Baptist Hospital. Dr. Finocchiaro and Dr. McCowan direct each patient to the specialist and hospital that best fit their needs and coverage.

Yes. Both physicians make home visits available under special circumstances. Members who need this option should contact the office directly to discuss their situation.

Yes. Karen Green, RD, LDN, serves as the in-house registered dietitian. She works with members on weight loss, diabetes management, and heart-healthy eating. Her programs address current dietary concerns while supporting long-term health goals.

Personalized Medical Care occupies Suite 311 on the third floor of the Chestnut Hill Square Medical Office Building at 200 Boylston Street, Chestnut Hill, MA 02467. The building sits adjacent to a shopping complex that includes an Equinox fitness club and a Wegmans grocery store.

The practice uses the Mass General Brigham Patient Gateway, powered by MyChart, as its patient portal. Members log in to view records, test results, and messages. Both physicians respond promptly to portal messages from their patients.