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Direct Primary Care
Family Medicine

PatriotDirect Family Medicine

Quick Facts

Membership Price RangeAges 0-21: $55/month | Ages 22-26: $70/month | Ages 27-40: $90/month | Ages 41+: $115/month
Practice TypeDirect Primary Care
LocationNatick, Massachusetts
DoctorsJeffrey Wacks MD, Family Medicine, Kathryn Zuzak MD, Family Medicine
Year Founded2016
Telehealth TypeSecure video visits via Spruce HIPAA-compliant app
Telehealth AvailableYes

About

At PatriotDirect Family Medicine in Natick, MA, two board-certified physicians deliver direct primary care alongside a deep functional medicine practice. Dr. Jeffrey Wacks founded the practice around 2015-2016, right after completing his residency at UMass Memorial Medical Center. Dr. Kathryn Zuzak brings her own board certification and a strong interest in root-cause medicine to the team.

The practice holds a physician-patient relationship as the foundation of good medicine. Monthly membership covers all primary care services with no copayments, no visit charges, and no procedure charges. Appointments run up to 60 minutes, and the practice guarantees same-day or next-day acute visits. Members reach their doctor directly by call, text, or email through the Spruce platform. Beyond primary care, the practice offers functional medicine consultations, nutritional analytics, bioidentical hormone replacement therapy, gastrointestinal health evaluation, methylation testing, advanced lipid panels, red light therapy, and pediatric care. The practice also runs employee wellness programs for companies and operates the PatriotDirect Functional Medicine Training Program for medical providers, nutritionists, and health coaches.

Details

Address

117 W Central St, Natick, MA 01760

Membership Details

Monthly membership covers all primary care services with no office copayments, no visit charges, and no procedure charges. Functional Medicine Consult (without Primary Care): Initial Consultation $380, Follow-up Consultation $225.

Typical Appointment

60 minutes

Telemedicine
Same-Day Appointments

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Frequently Asked Questions

PatriotDirect Family Medicine charges a flat monthly fee that covers all primary care services. Members pay no office copayments, no visit charges, and no procedure charges. Membership tiers are based on age: $55 per month for ages 0-21, $70 for ages 22-26, $90 for ages 27-40, and $115 for ages 41 and older. The practice structures membership this way so patients use primary care regularly for prevention rather than avoiding it due to cost.

Yes. PatriotDirect Family Medicine guarantees same-day or next-day appointments for acute needs. Scheduled visits run up to 60 minutes, giving patients and physicians enough time to address concerns thoroughly.

Members contact their physician directly by phone, text, or secure message through Spruce, the practice's HIPAA-compliant communication platform. This direct access means patients do not need to navigate a call center or wait for a callback through a third party.

Yes. PatriotDirect Family Medicine offers secure video visits through the Spruce platform. Telemedicine works for both routine and acute visits, letting patients connect with their physician from home.

Yes, the practice serves patients of all ages, including infants, toddlers, and pediatric patients. Monthly membership for ages 0-21 starts at $55 per month.

PatriotDirect Family Medicine partners with Sedera Health as an insurance alternative for members who want protection against larger, unexpected medical expenses like surgeries or hospitalizations. Sedera works alongside the DPC membership to provide a low-cost way to limit out-of-pocket exposure for events outside the scope of primary care.

Yes. The practice offers standalone functional medicine consultations for patients who are not primary care members. An initial functional medicine consultation costs $380, and follow-up consultations cost $225.

PatriotDirect Family Medicine does not balance-bill for labs and offers significant discounts on lab testing through the practice. Members access their health information through the Power2Patient patient portal.

Yes. Members receive access to professional-grade nutritional analytics software through Cronometer. Patient profiles link directly to their provider, and the practice customizes nutrient targets for each individual. The practice also prescribes supplements through Fullscript.

Yes. PatriotDirect Family Medicine offers employee wellness programs to companies. These programs give employees access to direct primary care and functional medicine services, which can improve productivity and reduce healthcare costs for employers.

Practice last updated March 21, 2026