Pacific Grove Family Medicine
Quick Facts
| Practice Type | Concierge |
| Location | Pacific Grove, Monterey County |
| Doctors | Eliot Light M.D., Family Medicine, Siang Lo D.O., Family Medicine |
| Telehealth Type | Virtual meeting, virtual reality, enhanced communication including group and individual telemedicine sessions |
| Housecalls | Yes |
| Insurance Accepted | Medicare |
| Telehealth Available | Yes |
About
At Pacific Grove Family Medicine, Dr. Eliot Light and Dr. Siang Lo deliver comprehensive primary care to patients of all ages on the Monterey Peninsula. Dr. Light has practiced medicine in this community since 1984. Dr. Lo joined the practice in 2009 after more than a decade at Kaiser Permanente. Together, they hold the conviction that prevention, maintenance, and healing grow from a genuine physician-patient relationship. The practice operates on a membership model with 24/7 direct access to your provider by phone or email. Appointments run 30 minutes, same-day visits are available for emergencies, and the doctors make house calls when necessary. A triage Medical Assistant and Physician Assistant support patients during business hours. The practice bills insurance and Medicare, and members pay a monthly fee detailed in the membership contract. Services span family medicine, pediatric care, gynecology, minor in-office surgery, osteopathic manipulation, chronic disease management, mental health counseling, opioid addiction treatment, and a full suite of in-office diagnostics.
Details
Address
621 Forest Avenue, Pacific Grove, CA 93950
Phone
(831) 649-1011Website
Visit websiteMembership Details
Membership model with a monthly fee paid to Pacific Grove Family Medicine. Specific fee amounts are referenced in the membership contract (PDF). Insurance and Medicare are billed; copays for non-Medicare insurance still apply.
Typical Appointment
30 minutes
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Frequently Asked Questions
Pacific Grove Family Medicine charges a monthly membership fee detailed in the membership contract. Members receive 24/7 direct phone and email access to their provider, 30-minute appointments, same-day visits for emergencies, and house calls when needed. The practice also bills your insurance or Medicare for covered services.
Yes. Pacific Grove Family Medicine bills insurance and Medicare on your behalf. If you carry non-Medicare insurance, copays still apply. The monthly membership fee covers enhanced access and services outlined in the membership contract.
Yes. Members have direct access to their provider 24 hours a day, seven days a week by phone or email. When your provider is on vacation or unavailable, a qualified covering physician steps in to maintain continuity of care.
Routine appointments run up to 30 minutes. The practice also guarantees that your wait time will not exceed 45 minutes. If your wait runs longer, the practice pays you $50 for the inconvenience.
Yes. Pacific Grove Family Medicine offers telemedicine and virtual care options. Patients can use the Elation Passport patient portal to communicate with their care team and manage their health online.
Yes. If a situation requires it, your provider will come to your home to assess or treat you. Same-day appointments are available for emergencies as well.
The practice serves patients of all ages, from newborns through adults. Services include pediatric well-child visits, immunizations, sports physicals, and full adult and geriatric primary care.
Pacific Grove Family Medicine provides personalized chronic disease education and management for conditions including hypertension, diabetes, hyperlipidemia, heart disease, asthma, arthritis, and osteoporosis. The practice also offers treatment for opioid addiction using buprenorphine.
Yes. If you require hospitalization, your provider personally communicates with the hospital treatment team to coordinate your inpatient and outpatient care.
Yes. The staff and providers complete all medical forms at no charge. This includes insurance forms, disability paperwork, DMV handicap forms, and travel letters.
Practice last updated June 11, 2026