Lyons CCPHP, LLC

net. A dedicated Member Services representative will guide you through the enrollment process and answer questions about the Membership Agreement and Handbook.

The membership fee covers the practice enhancements listed in the Membership Handbook. These include direct 24/7 physician access, same-day appointments, care navigation, the SENS Solution Wellness Program, and Castle Connolly Top Doctor referral connectivity. The fee does not cover professional medical services, which the physician bills separately.

Yes. Dr. Lyons commits to being available around the clock through phone, the ChatWellMD HIPAA-compliant messaging app, or telehealth. Members do not go through an answering service or administrative intermediary to reach him directly.

The membership fee does not run through insurance. Dr. Lyons bills professional medical services separately, and those services may interact with your insurance depending on your plan. Contact the practice directly for guidance on how your coverage applies.

Lyons CCPHP offers same-day and next-day appointments. Members use the Communications Enhancements, including phone and the ChatWellMD app, to schedule visits quickly. The practice also keeps wait times minimal in a comfortable reception area.

Yes. Dr. Lyons offers telehealth visits through the ChatWellMD HIPAA-compliant app. Members can schedule virtual appointments whenever an in-person visit is not feasible or convenient, regardless of medical necessity.

The SENS Solution Wellness Program focuses on four lifestyle pillars: sleep, exercise, nutrition, and stress management. Members can complete a personalized SENS Solution Health Assessment and gain access to a dedicated health coach. Dr. Lyons collaborates with the health coach to build and monitor a customized wellness plan for each member.

Yes. Lyons CCPHP maintains a partnership with Castle Connolly Top Doctors, a nationally recognized physician selection organization. Dr. Lyons and his staff facilitate expedited referrals to top-rated specialists across all medical and surgical specialties. Dr. Lyons also conducts pre-visit communication with specialists and reviews their recommendations with you afterward.

Lyons CCPHP offers extended appointments during routine visits so members can fully discuss their health concerns. Under special circumstances, when medically appropriate and mutually agreed upon, Dr. Lyons can provide weekday evening appointments as well.

Lyons CCPHP assigns each member a dedicated Member Services representative who acts as a personal advocate for administrative and member-related needs. The practice also provides care navigation across hospital, rehab, skilled nursing, and home settings, plus travel medical services and access to wellness events and health content.