Journey Orthopaedic Institute

No. JOI operates as a 100% cash-based, insurance-free Direct Specialty Care practice. The practice sets cash-pay rates for consultations, imaging, and procedures before service begins. Patients know their costs upfront, with no surprise bills afterward.

Journey Orthopaedic Institute uses transparent, upfront pricing. Every consultation, imaging service, and procedure carries an agreed price before care starts. There are no hidden fees, balance bills, or insurance-dependent variables. Patients receive a clear number before they commit to any service.

Yes. Fast access is a core feature of the JOI model. The practice builds its schedule to get patients in quickly, typically within days rather than weeks. Patients in the Fort Mill, South Charlotte, and Rock Hill corridor can reach a board-certified surgeon without the typical referral and wait cycle.

Dr. Smith performs cash-pay orthopaedic surgeries at a surgery center in Spartanburg, SC. The same transparent pricing model applies to surgical procedures, with one clear price agreed before the procedure date.

Yes. JOI operates a Mobile Medical Unit that brings surgeon-level orthopaedic care directly to homes, workplaces, gyms, and events. The unit carries on-site X-ray and ultrasound capabilities. It supports pediatric orthopaedics, fracture care, sprains, lacerations, sideline sports coverage, and rural medicine visits.

JOI offers a broad menu of non-surgical options including physical therapy, performance rehabilitation, image-guided injections, cortisone injections, hyaluronic acid injections, PRP, BMAC, Lipogems, and StemWave shockwave therapy. Dr. Smith integrates these into care plans when the clinical picture supports a non-operative path.

JOI serves patients across the Carolinas, with a primary focus on the Fort Mill, South Charlotte, and Rock Hill corridor. The clinic sits at 441 Mercantile Place in Fort Mill, SC. The Mobile Medical Unit extends service reach to additional communities and event locations throughout the region.

com. For questions before booking, the practice's AI virtual front desk assistant, Charlotte Hamilton, handles inquiries and scheduling support directly on the website.

Yes. JOI provides three free programs focused on the mental side of recovery and performance: Peak Performance Psychology, Winning Mentality Workshop, and Mindset Mastery for Athletes. These programs serve athletes and active patients navigating injury recovery and performance goals.

JOI serves a wide range of patients, including professional athletes, youth and collegiate athletes, weekend warriors, leisure athletes, and older adults managing joint conditions. Dr. Smith tailors treatment plans to each patient's activity level, goals, and clinical needs.