Carolina Family Healthcare
Quick Facts
| Practice Type | Hybrid |
| Location | Ballantyne, Matthews, Union County, South Charlotte |
| Doctors | Dimitrios Hondros M.D., Family Medicine, Dino Kanelos M.D., Family Medicine |
| Insurance Accepted | Aetna (except Aetna CVS health plans), Aetna Medicare Advantage, AmeriHealth Caritas Next, BCBS (except Blue Local and Blue HPN), Blue Home, Blue Medicare of NC, Care Source, Cigna, First Health Plans, Great West Health Plans, Health Team Advantage, Medicare, Partners Direct Health Plan, United Healthcare, United Healthcare Community – ACA Exchange Plans, United Medical Resources |
About
At Carolina Family Healthcare, two board-certified family physicians deliver whole-person primary care to patients from newborns through seniors in Charlotte, NC. Dr. Dino Kanelos and Dr. Dimitrios Hondros share a clinical philosophy grounded in three pillars: sound physical health, nutritious diet, and balanced emotional well-being. Each physician takes an integrated approach, combining medical care with nutritional management and preventive strategies.
The practice runs a hybrid model, accepting most major insurance plans while also offering a Direct Primary Care membership option. On-site capabilities include an ACHC-accredited diagnostic and sleep center, daily phlebotomy, echocardiograms, ultrasound, carotid intima-media thickness testing, and allergy testing. A travel health pharmacist conducts 30-45 minute travel consultations on-site. Carolina Family Healthcare holds PCMH certification, participates in Value-Based Care contracts with Medicare and commercial insurers, and holds membership in Independent Physicians of the Carolinas. 9% referral rate.
Details
Address
11220 Elm Ln, #102, Charlotte, NC 28277
Phone
(704) 847-4000Website
Visit websiteMembership Details
CFHDPC is a membership-based primary care practice. Patients enroll as members by paying an annual or monthly fee (retainer). Office visit fees are charged but significantly discounted from the standard fee schedule. $50 charge for appointments cancelled with less than 24 hour notice.
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Frequently Asked Questions
Carolina Family Healthcare operates as a hybrid practice. Patients pay an annual or monthly membership fee to enroll, and the practice charges discounted office visit fees on top of that. The practice also accepts most major insurance plans. A Direct Primary Care option exists for patients without participating insurance coverage.
Yes, the practice accepts most major medical insurance plans. For patients without participating insurance, Carolina Family Healthcare also offers a Direct Primary Care membership option as an alternative payment path.
Yes, Carolina Family Healthcare offers same-day appointments for urgent care needs. Patients should contact the office before 3 PM to request same-day availability. After-hours telephonic consultations are also available on weekends through an on-call provider at 704-847-4000.
The practice offers an extensive range of on-site services. These include lab testing with a dedicated daily phlebotomist, ultrasound, echocardiograms, carotid intima-media thickness testing, allergy testing, sleep studies, and cardiac risk screening. A full-service ACHC-accredited diagnostic and sleep center operates within the practice.
Yes, the Ballantyne Diagnostic and Sleep Center operates on-site and holds ACHC accreditation. The center offers home sleep testing, in-lab sleep studies, CPAP setup and monitoring, and consultations with a board-certified sleep medicine physician. Carolina Family Healthcare also serves as an Inspire Therapy Center of Excellence.
Yes, a travel health pharmacist provides 30 to 45 minute travel consultations on-site. The fee is $75 per person, with family rates available. Patients planning international travel can schedule a consultation directly through the practice.
Carolina Family Healthcare charges a $50 fee for appointments cancelled with less than 24 hours' notice. Patients should contact the office as early as possible if they need to reschedule.
Yes, Carolina Family Healthcare runs Remote Patient Monitoring for blood pressure and a Chronic Care Management program for patients with ongoing conditions. The practice also participates in Value-Based Care contracts with Medicare and commercial insurers, with Dr. Kanelos leading that program.
The practice serves patients from newborns through seniors. Both physicians provide complete family care, allowing patients to stay with the same practice across all stages of life.
Yes, Carolina Family Healthcare holds Patient-Centered Medical Home certification. The practice also participates in Value-Based Care arrangements and holds membership in Independent Physicians of the Carolinas.
Practice last updated April 4, 2026