Highlands Direct Primary Care

The membership covers unlimited office visits, telehealth visits, and direct communication with your doctor via phone, text, and email. It also includes comprehensive annual physicals, chronic disease management, routine in-office procedures, and nearly all common generic medications at no extra cost. Members access wholesale rates for lab testing and reduced-cost imaging. The practice charges no co-pays or surprise fees.

Highlands Direct Primary Care includes 95 percent of commonly prescribed generic medications in the membership at no extra charge. The practice ships over 1,000 generic medications directly to members' homes in 90-day supplies, free of cost. Members can also use their Highlands DPC membership card at local pharmacies to pay nothing for more than 60 urgent care medications.

Yes. Highlands Direct Primary Care offers same-day and next-day appointments for urgent needs. Routine in-office visits are typically available within one week. Members can also reach their doctor by phone, text, email, or video call for issues that do not require an in-person visit.

Clinic visits run 30 to 60 minutes. That time allows the doctors to understand your full health picture and address your concerns without rushing. Same-day availability means you do not have to wait long when something comes up.

No. Highlands Direct Primary Care does not bill insurance for membership services. Many members pair the membership with a lower-cost catastrophic plan or health sharing plan for hospital-level coverage. The practice partners with Atlas Direct Insurance, a fixed-indemnity plan designed for DPC patients, and can help members find affordable insurance options.

Yes. Medicare patients sign a one-time waiver confirming that neither the patient nor the practice will bill Medicare for services delivered at Highlands DPC. Medicare benefits stay fully intact for everything else, including labs, imaging, medications, and hospitalizations the practice orders.

Yes. Members reach their doctor by phone, text, email, or video call. The practice handles many conditions remotely, including refills, follow-ups, and acute concerns. When you travel, you can still contact your doctor directly and receive care without an in-person visit.

Yes. Highlands Direct Primary Care offers a dedicated employer benefits program. Businesses that provide memberships for employees can reduce overall healthcare spending by up to 40 percent annually. The savings come from avoided co-pays, wholesale medication and lab pricing, and fewer urgent care and emergency room visits.

Prospective patients can sign up directly through the practice website or schedule a free Meet and Greet with the doctors before enrolling. New members complete an enrollment form online before their first visit so the team can prepare their chart and send onboarding materials in advance.

Each member receives one free hour of pickleball per month at Oviedo Strike Zone, a partner business near the practice. Members can bring up to three guests. The benefit includes paddle and ball rental at an indoor, air-conditioned regulation-size court with a combined value of $50 to $75.