Grace Health

Grace Health charges a monthly membership fee based on age. Children 0-18 pay $30 per month and must have an enrolled adult family member. Adults aged 19-29 pay $65, ages 30-45 pay $75, ages 46-59 pay $90, and adults 60 and older pay $105. A family plan covering up to two adults and three children under 19 runs $210 per month. Full-time students pay $310 per semester. A one-time non-refundable enrollment fee of $100 per patient or $200 per family also applies.

Grace Health does not bill insurance for membership fees. Starting in 2023, Grace Health began participating with Taro Health, an insurer available on the ACA Marketplace, which covers monthly membership fees for its members. Dr. Norman still orders insurance-covered services such as colonoscopies, mammograms, imaging, and labs. Under Maine law, all Maine-based insurance plans must honor referrals, labs, and imaging orders from Direct Primary Care doctors the same as from in-network providers.

Yes. Grace Health offers telehealth to both members and non-members. Members receive telehealth visits at no additional charge. Non-members pay $150 per 20-minute consultation. COVID-19 testing is available for an additional $30.

Grace Health schedules appointments within 24 to 48 hours. Members can also contact Dr. Norman directly by cell phone, text, or email for urgent questions and concerns.

Grace Health leverages physician buying power to provide members with discounts of 75% or more on medications, imaging, and medical supplies. For example, Metformin runs $3 for 180 tablets and a Lantus Solostar Pen costs $70. These negotiated rates often run lower than standard insurance rates.

Yes. Grace Health offers allergy skin testing and sublingual immunotherapy through Allergy Choices. Members pay $125 for initial testing; non-members pay $250. Allergy drop therapy costs $122 for a three-month supply and ships directly from the pharmacy to the patient's home.

No. Grace Health is currently closed to new patients and the waitlist is also closed due to patient volume. The practice website lists several local physicians who are currently accepting new patients.

Membership covers all primary care visits with no per-visit charges, direct access to Dr. Norman by phone, text, and email, same-day and next-day appointments, telehealth at no extra cost, annual physicals, preventive care, chronic disease management, lab work, medication discounts, and access to integrative services including osteopathic manipulative medicine, acupuncture, and Ayurvedic medicine.

Dr. Norman recommends that all patients carry some form of insurance. Grace Health membership covers primary care, but insurance provides important protection for specialist visits, emergency care, and hospitalizations. Taro Health, available on the ACA Marketplace, covers Grace Health membership fees for its enrollees.

Yes. The Grace Health office at 96 Ocean Street, Suite 4, in South Portland, Maine is wheelchair accessible.