Concierge Medicine of Westlake

The concierge primary care membership costs $3,000 per year. This fee covers all office visits with no copays, same-day appointments, 30- or 60-minute unhurried appointments, virtual consultations, 24/7 direct access to Dr. Fiffick, direct follow-up communications, review of test results, and coordination with specialists. Lab work, imaging, and specialist services bill separately through insurance or the service provider.

No. The annual membership covers all visits and direct access to Dr. Fiffick, but lab work, imaging, and specialist services fall outside the membership fee. The practice bills those services separately through your insurance or the service provider.

Yes. Members have 24/7 direct access to Dr. Fiffick by phone, text, or email. The practice does not route calls through a call center. You reach Dr. Fiffick directly when you need her.

The practice offers 30- and 60-minute appointments with little to no wait time. Dr. Fiffick keeps her panel purposefully limited so each visit stays unhurried and focused on your concerns.

Yes. The practice offers virtual consultations for conditions that do not require a physical exam. Dr. Fiffick holds telehealth licenses in Ohio, Michigan, Indiana, Alabama, Delaware, Louisiana, Mississippi, North Dakota, Washington, and Wyoming. A 60- to 75-minute virtual visit costs $575.

Concierge Medicine of Westlake does not contract with insurance plans. This lets Dr. Fiffick serve as a true patient advocate without insurance network constraints. Lab work, imaging, and specialist services still bill through your insurance or the service provider directly.

Yes. The practice offers early morning and evening hours to fit patient schedules. Monday hours run from 11 am to 7 pm, and the practice opens as early as 8:30 am on Tuesday through Thursday.

Concierge Medicine of Westlake provides a full range of breast health services. These include annual 3D mammography, clinical breast exams, self-examination training, breast ultrasound, breast MRI, genetic counseling and testing, and breast cancer risk assessment. Dr. Fiffick integrates breast health screening into each patient's preventive care plan.

Yes. The Share the Care program gives both the referring member and their friend a $100 credit toward membership renewal when the referred friend joins the practice.

Yes. The practice offers a Women's Health Membership for patients who want specialized hormonal and midlife care but already have a primary care provider. This membership focuses on navigating hormonal changes, menopause, breast health, sexual health, and bone health.