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Direct Primary CareFamily Medicine

Complete Family Medical & Specialty

Quick Facts

Membership Price Range$65/mo Pediatrics (age 17 & under) | $85/mo Student | $100/mo Primary Care (age 18+) | $100/mo OMT Only | $160/mo Primary Care Plus (OMT included) | $180/mo Complete Primary Care | $300/mo Family (up to 2 adults & 2 children, additional children $45/mo) | $65/mo Virtual Primary Care (FL & ID only) | $160/visit Non-Member Urgent Care | $180/mo Aesthetics Membership (standalone) or $100/mo add-on for existing members
Practice TypeDirect Primary Care
LocationSpokane
DoctorsTomoko Bennett DO, Family Medicine, Kayla Navarro DO, Family Medicine
Panel Size200 patients per doctor
Telehealth TypeVirtual Primary Care
HousecallsYes
Telehealth AvailableYes

About

At Complete Family Medical & Specialty in Spokane, Washington, two board-certified family medicine physicians deliver whole-person primary care on a monthly membership model. Dr. Kayla Navarro has practiced in the Spokane area since 2020. Dr. Tomoko Bennett joined the Spokane community in 2022. Together, they cap each provider's panel at 200 patients to allow thorough evaluations and meaningful time with each person. The practice pursues a clear goal: prevention, wholeness, and healing. Membership starts at $100 per month and covers urgent visits, preventative care, chronic condition management, pain procedures, and home visits. Members also access discounted labs through a LabCorp contract and discounted imaging through Inland Imaging. Specialty services extend the clinical offering considerably. The team performs OMT, dry needling, IV therapy, joint injections, IUD and Nexplanon placement, infertility consults, and more. Life coach Kim Keyes rounds out the team with over 25 years of counseling experience. The practice does not prescribe chronic opiates or benzodiazepines, favoring a holistic treatment approach instead.

Details

Address

2020 E 29th Ave, #210, Spokane, WA 99203

Membership

$100/monthly

Membership Details

Monthly membership covers primary care services including urgent visits, preventative visits, chronic care management, procedures for pain management, and home medical visits. No insurance accepted for primary care. Patients can use insurance for labs, imaging, and specialist referrals.

Telemedicine House Calls Same-Day Appointments Max 200 patients per doctor

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Frequently Asked Questions

Primary care membership for adults starts at $100 per month. Pediatric memberships run $65 per month for patients 17 and younger. The practice also offers a Primary Care Plus plan at $160 per month, which adds OMT, and a Complete Primary Care plan at $180 per month that bundles additional services. Family plans covering two adults and two children start at $300 per month.

Membership covers urgent visits, preventative visits, chronic care management, pain management procedures, and home medical visits. Members also receive access to discounted labs through a LabCorp contract, discounted imaging through Inland Imaging, and wholesale medication pricing. The practice does not bill insurance for primary care services.

The practice does not accept insurance for primary care services. However, patients can use their insurance for labs, imaging, and specialist referrals. The practice also accepts HSA payments. Members without insurance receive discounted rates on labs, imaging, and medications directly through the practice's partner contracts.

Yes, the practice makes every effort to offer same-day or next-day availability for sick visits. Members also have direct messaging access to their provider. For home sick visits, a $50 fee applies per visit.

Yes, the practice offers home visits for all ages with a $50 fee per visit. Newborn home visits carry no extra charge and are included in membership through the first four months of life.

Yes, the practice offers telemedicine. Virtual primary care is available as a standalone plan at $65 per month, though that option is currently only available to patients in Florida and Idaho. In-state Spokane members can reach their provider through direct messaging and schedule virtual visits as part of their membership.

The practice cannot currently accept Medicare patients due to regulatory requirements. Interested patients can contact the practice to join a waitlist for future availability.

Beyond standard family medicine, the practice provides OMT, dry needling, IV therapy, high frequency facials, joint injections, infertility consults, life coaching, weight management with semaglutide, testosterone therapy, IUD and Nexplanon placement and removal, cyst and lipoma removal, skin biopsies, EKGs, and infant circumcisions. An Aesthetics Membership is also available for $180 per month.

New patients can sign up online through the practice's patient portal or schedule by calling 509-207-1565. Each provider caps their panel at 200 patients, so prospective members should reach out promptly to check availability.

No, the practice does not prescribe chronic opiates or benzodiazepines. The physicians at Complete Family Medical & Specialty favor a holistic approach to pain management, using tools like OMT, dry needling, joint injections, and IV therapy instead.

Practice last updated June 9, 2026