About
Dr. Rick Tomm, MD, FACP, founded CustomCare MD in 2002 and pioneered the concierge medicine model in Northeast Ohio. While practicing in a high-volume medical group, he saw patients seeking a more accessible and attentive physician relationship. After attending a conference by the American Academy of Concierge Physicians, he built a new practice from the ground up rather than layering the model onto an existing one. For more than two decades, he has advanced a clinical philosophy centered on physician access, time, and genuine patient relationships.
Dr. Tomm holds board certification in Internal Medicine and certification in Travel Medicine. He offers pre-travel consultations and administers Yellow Fever vaccinations in-office. His clinical focus includes internal medicine, preventive medicine, and chronic disease management, including diabetes and hypertension. He also serves as the primary contact for physician recruitment at the practice.
Certifications
Conditions Treated
Who is Dr. Tomm right for?
Dr. Tomm is an excellent fit for adults seeking a long-term primary care relationship rooted in prevention and chronic disease management. Patients managing diabetes, hypertension, or complex chronic conditions benefit from his two decades of internal medicine experience. He is also a strong choice for travelers who need pre-trip consultations or Yellow Fever vaccinations. Patients who value direct, unhurried access to a physician with deep clinical roots in Northeast Ohio will find him well-matched to their needs.
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Frequently Asked Questions
Dr. Tomm specializes in internal medicine and preventive medicine. He has extensive experience managing chronic conditions including diabetes and hypertension. He takes a proactive, long-term approach to keeping those conditions well-controlled.
Yes. Dr. Tomm holds board certification in Internal Medicine. He also carries the FACP designation, reflecting his fellowship in the American College of Physicians.
Yes. Dr. Tomm is certified in Travel Medicine. He provides pre-travel consultations and administers Yellow Fever vaccinations directly in the office.
Dr. Tomm founded CustomCare MD in 2002, making him one of the earliest concierge physicians in Northeast Ohio. He has spent more than two decades refining a model centered on physician access and in-depth patient relationships.
Members reach Dr. Tomm directly by personal cell phone or email at any hour. He provides a prompt response for urgent medical concerns day or night.
Dr. Tomm takes a proactive stance on prevention. He incorporates advanced diagnostic tools such as coronary calcium scoring and Multi-Cancer Early Detection blood tests into his screenings. He works with each patient to build a long-term wellness plan tailored to their specific health profile.
Yes. Dr. Tomm serves as the primary contact for physician recruitment at CustomCare MD. com or by calling (216) 382-8000.
Doctor profile last updated March 23, 2026