
Spry Personal Primary Care
Quick Facts
| Practice Type | Concierge |
| Location | Cleveland, Downtown Cleveland |
| Doctors | Raisa Lerner MD, Internal Medicine, Lauren O'Byrne Gopal DO, Internal Medicine |
| Telehealth Type | Phone or other secure telemedicine portals |
| Insurance Accepted | Aetna, Anthem, Medical Mutual, Medicare, United Healthcare |
| Telehealth Available | Yes |
About
At Spry Personal Primary Care, two board-certified internists deliver relationship-centered primary care in downtown Cleveland. Dr. Lauren O'Byrne Gopal, DO, and Dr. Raisa Lerner, MD, each hold board certification from the American Board of Internal Medicine. The physicians consult each other on patient cases, giving members the benefit of two clinical perspectives.
Spry offers two membership plans: Spry Choice, a pay-as-you-go option, and Spry Complete, which covers unlimited visits, vaccines, lab draws, EKG, and wellness services for a single annual fee. The practice accepts Aetna, Anthem, Medical Mutual, Medicare, and United Healthcare. Every appointment runs at least 30 minutes, and members reach their physician by call, text, or email around the clock. The office occupies a private, well-appointed suite in downtown Cleveland with validated parking and a calm, unhurried atmosphere. Spry also offers plastic surgery consultations and medical spa services through Dr. David J. Rowe, MD, available to both members and non-members.
Details
Address
811 Prospect Avenue East, Suite 200, Cleveland, OH 44115
Phone
(216) 957-7779Website
Visit websiteMembership Details
Spry Choice: Annual Membership Fee (pay as you go per visit/service). Spry Complete: Annual Membership Fee (unlimited access, no additional out of pocket for primary care services).
Typical Appointment
30 minutes
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Frequently Asked Questions
Spry offers two plans: Spry Choice and Spry Complete. Spry Choice charges an annual membership fee and lets members pay per visit or service. Spry Complete charges an annual membership fee and covers unlimited primary care visits, vaccines, blood draws, EKG, hearing and vision screenings, health coaching, and stress management with no additional out-of-pocket costs.
Yes. Spry accepts Aetna, Anthem, Medical Mutual, Medicare, and United Healthcare. The practice helps members with insurance reimbursement regardless of their plan. Membership fees are separate from insurance coverage, so members should maintain their existing health insurance.
Yes. Spry offers same-day appointments and no wait times. Members schedule through the MySpry app, by phone, email, or text. The practice also makes appointments available before and after standard office hours when members need them.
Every scheduled appointment runs at least 30 minutes. If a patient needs more time, the practice accommodates that. Longer visits allow the physicians to explore health concerns fully and get to know patients as individuals.
Yes. Spry physicians remain available by call, text, or email 24 hours a day, seven days a week. Standard office hours run Monday through Friday, 8am to 4:30pm, but members can contact their physician any time for urgent questions or concerns.
Yes. Spry offers virtual visits for members who prefer remote care. The practice embraced telemedicine early and continues to offer it based on patient preference. Telehealth visits provide the same direct physician access as in-person appointments.
Spry Complete covers unlimited primary care visits, all vaccines, blood draws, EKG, hearing and vision screenings, health coaching, and stress management. Members pay no additional out-of-pocket costs for these primary care services beyond the annual membership fee.
Yes. Both physicians personally coordinate specialist referrals within each patient's insurance network. In most cases, the practice schedules subspecialty appointments within days. The doctors follow up after specialist visits to ensure continuity of care.
Yes. Spry offers plastic surgery consultations and procedures through Dr. David J. Rowe, MD, covering both cosmetic and medical services. O. medical grade skin care line and esthetician consultations. These services are available to both members and non-members.
Spry occupies a private suite in downtown Cleveland at 811 Prospect Avenue East. The office does not look or feel like a traditional medical office. Staff greet patients by name, offer refreshments, and keep patient volume low so members are typically the only patient in the waiting room. Validated parking is available in a surface lot or the adjacent garage.
Practice last updated March 23, 2026


