Priority Care, PC logo
Direct Primary Care
Family Medicine

Priority Care, PC

Quick Facts

Membership Price RangeAge 5-18: $80/month | Ages 19 and older: $100/month | Ages 100+: $1/month | Employee/Employer plan: $80/month per enrolled employee
Practice TypeDirect Primary Care
LocationCharlotte, Plaza Midwood
DoctorsMelissa Jones DO, Family Medicine
Year Founded2019
Telehealth TypePhone, email, and video chat
Telehealth AvailableYes

About

At Priority Care, PC, Dr. Melissa Jones delivers family medicine on her own terms. She founded the Charlotte practice in 2019 with a clear goal: quality care, real access, and better solutions for every patient. The practice serves patients ages 5 and up, including transgender patients seeking feminization or masculinization therapy.

Dr. Jones holds a monthly membership fee of $100, which covers all primary care office visits with no copays. Members also access wholesale labs and prescriptions at discounted rates. The practice offers same-day appointments, telemedicine, and a broad clinical scope that includes chronic disease management, SLIT therapy, skin cancer screening, gynecology exams, and basic in-office procedures. In December 2022, Priority Care added Priority Piercing, a medical-grade body piercing service open to members and non-members alike. Employers can also enroll their teams at $80 per employee per month for full primary care access.

Details

Address

2132 Mcclintock Road, Charlotte, NC 28205

Membership

$100/monthly

Membership Details

Monthly membership fee covers all primary care office visits with no copays. Members also receive access to discounted labs, prescriptions, and special procedures pricing. Insurance is not billed.

Telemedicine
Same-Day Appointments

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Frequently Asked Questions

Priority Care charges a flat monthly fee of $100. That fee covers all primary care office visits with no copays. Members also receive access to wholesale pricing on labs and prescriptions, which can significantly reduce out-of-pocket costs beyond the membership itself.

Priority Care does not bill insurance for membership fees or office visits. The practice operates on a direct primary care model with a straightforward monthly fee. Dr. Jones recommends that members carry a high-deductible health plan or a HealthShare plan such as Medi-Share or Liberty HealthShare alongside their membership to cover specialist visits, hospitalizations, and other services outside primary care.

Yes. Priority Care offers same-day and next-day scheduling for members. The practice also provides virtual care by phone and email, so you can reach Dr. Jones quickly whether or not you need to come in.

Priority Care serves patients ages 5 and up. The practice handles family medicine, school and sports physicals, gynecology exams, and chronic disease management across a wide age range. Feminization and masculinization therapy is available to patients ages 17 and up following WPATH Standards of Care.

Yes. Dr. Jones provides feminization and masculinization hormone therapy for patients ages 17 and up. She follows WPATH Standards of Care and holds membership in the Charlotte Transgender Healthcare Group. Transgender patients receive the same full access to primary care services as all other members.

Priority Piercing is a medical-grade body piercing service that Priority Care launched in December 2022. Dr. Jones uses sterilized needles and avoids piercing guns, hand-pressurized devices, sharp-ended earring posts, and butterfly-back earrings. The service is open to both members and non-members.

Yes. Priority Care offers an employee healthcare plan for businesses. Employers pay $80 per enrolled employee per month. Enrolled employees receive unlimited office visits, same and next-day appointments, extended visits, wholesale medications, basic in-office labs, and access to Dr. Jones by phone, text, email, and video.

Yes. Dr. Jones provides allergy treatment including SLIT therapy, or sublingual immunotherapy. SLIT therapy delivers allergy treatment through drops under the tongue, making it a practical option for patients who prefer to avoid regular allergy shots.

Priority Care currently operates a wait list. You can enroll through the practice's online portal to reserve your spot. md platform to manage enrollment.

Yes. Priority Care partners with Austin Drugs, an independent pharmacy in Indian Trail, NC, operated by pharmacist Harry Patel, RPH. Austin Drugs offers pill packaging, medication authorization records, free delivery, diabetes support, immunizations, and medication synchronization for Priority Care members.

Practice last updated March 21, 2026