PreferredMD
Quick Facts
| Practice Type | Concierge |
| Location | Lubbock, Texas |
| Doctors | Andy John Gray MD, Family Medicine, Jacob W. Reddick MD, Family Medicine |
| Year Founded | 2004 |
| Panel Size | 500 patients per doctor |
| Telehealth Type | Telemedicine available when appropriate |
| Housecalls | Yes |
| Telehealth Available | Yes |
About
At PreferredMD, two physicians deliver concierge primary care to patients across Lubbock, Texas. Dr. Andy John Gray co-founded the practice with his late wife in 2004. It was the first concierge medical practice in Lubbock and one of the first in the nation. Dr. Jacob Reddick later joined as a partner, bringing board-certified family medicine expertise to the team. Each physician caps their panel at 500 patients. The practice covers a broad clinical range, including family medicine, internal medicine, preventive care, acute care, chronic disease management, and lifestyle medicine. Patients reach a real person by phone any hour of the day, every day of the year. Same-day and next-day appointments are always available. The practice also offers house calls, nursing home visits, and telemedicine. Prospective patients can schedule a no-cost, no-obligation visit to meet the doctors before joining.
Details
Address
5807 63rd Street, Suite 200, Lubbock, TX 79424
Phone
(806) 785-0600Website
Visit websiteMembership Details
Patients pay a reasonable annual retainer in return for service above and beyond a typical PCP. Exact amount not specified on website.
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Frequently Asked Questions
PreferredMD invites prospective patients to schedule a no-cost, no-obligation visit with the doctors. That visit gives you a chance to ask questions and decide whether the practice is the right fit. net.
Patients pay a reasonable annual retainer in place of traditional insurance billing for office visits. That retainer covers direct access to your doctor 24/7, same-day and next-day appointments, long-format annual physicals, chronic disease management, and care coordination. The practice works with your insurance for specialist referrals, labs, medications, and diagnostics.
Yes, PreferredMD works with your insurance for specialist referrals, medications, laboratory work, and diagnostic testing. The practice does not bill insurance for office visits or the annual retainer itself. Patients pay the retainer directly to the practice.
Each physician at PreferredMD caps their panel at 500 patients. That limit allows both doctors to spend meaningful time with every patient and respond quickly when needs arise.
Yes. A real person answers the phone at PreferredMD 24 hours a day, seven days a week, every day of the year. Patients always have direct access to their doctor, not an answering service or automated system.
Yes, PreferredMD offers telemedicine, house calls, and nursing home visits when appropriate. The practice schedules these based on what best serves each patient's situation.
PreferredMD always offers same-day and next-day appointments. Patient testimonials note appointments scheduled within three hours of calling. The practice also minimizes waiting room time and respects patients' schedules.
Both physicians practice full-spectrum primary care. They treat acute illnesses, manage chronic diseases, and deliver preventive and lifestyle medicine. The practice also coordinates specialist referrals and other medical services, including home health.
PreferredMD's physicians practice family medicine and internal medicine, covering a wide range of patients. Contact the practice directly to confirm whether your specific age group or health needs are a good fit.
PreferredMD is located at 5807 63rd Street, Suite 200, Lubbock, Texas 79424. Office hours run Monday through Thursday from 8:00am to 5:00pm and Friday from 8:00am to noon.
Practice last updated June 9, 2026