North Cypress Internal Medicine & Wellness logo
Concierge
Internal Medicine

North Cypress Internal Medicine & Wellness

Quick Facts

Practice TypeConcierge
LocationNorth Cypress, Cypress, Houston
DoctorsKelly Englund MD, Internal Medicine, Dorothy Cohen Serna MD, FACP, FACLM, DipABLM, NBC-HWC, Internal Medicine
Year Founded1998
Insurance AcceptedMedicare

About

At North Cypress Internal Medicine & Wellness, Dr. Dorothy Cohen Serna and Dr. Kelly Englund deliver concierge internal medicine with a deep focus on lifestyle and preventive care. Dr. Serna founded the Houston practice in 1998. She built it around attentive, thorough care with lifestyle medicine at its core.

The practice serves adult patients and keeps its panel intentionally small. Appointments run 30 minutes, and the annual Comprehensive Health Assessment gets a full 60 minutes. Patients reach their doctor by phone, text, or email after hours. Calls during office hours go to a real person, with no phone trees. Same-day visits are available for acute needs. Wellness coaches Jamie and Sarah round out the care team. The practice also hosts community events including book clubs and food demonstrations, extending its commitment to healthy living beyond the exam room.

Details

Address

10425 Huffmeister Rd, Suite 460, Houston, TX 77065

Typical Appointment

30 minutes

Same-Day Appointments

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Frequently Asked Questions

The practice schedules each Comprehensive Annual Health Assessment for a full 60 minutes. That extended appointment gives the physician time for a thorough evaluation covering your health history, risk factors, and wellness goals. The results form the foundation of a personalized wellness plan tailored to you.

Most office appointments at North Cypress Internal Medicine & Wellness run approximately 30 minutes. That gives your physician adequate time to address your concerns without feeling rushed. The annual health assessment is a separate, longer appointment scheduled for 60 minutes.

Yes. Dr. Englund makes herself available to patients 24 hours a day, 7 days a week by personal cell phone, text, and email for urgent issues after hours. During regular office hours, a real person answers every call directly, with no phone trees to navigate.

Yes, North Cypress Internal Medicine & Wellness offers same-day appointments for acute visits. The practice also keeps wait times minimal, with office visits starting promptly at their scheduled time.

Yes. The practice advises patients to maintain their Medicare coverage or other insurance plans alongside their membership. Dr. Englund intends to remain an in-network provider for most insurance plans. The practice also supports FSA and HSA participation.

Jamie and Sarah, the practice's wellness coaches, work directly with patients as part of the care team. They support the practice's focus on lifestyle medicine, helping patients put nutrition, fitness, and wellness strategies into practice between physician visits.

North Cypress Internal Medicine & Wellness focuses on adult patients. Both physicians specialize in internal medicine, and the practice addresses a broad range of adult health needs including preventive care, chronic disease management, and wellness planning.

Lifestyle medicine sits at the center of the practice's clinical approach. The team addresses nutrition, fitness, and disease prevention as core components of every patient relationship. The practice also hosts community events such as book clubs and food demonstrations to extend health education beyond the office.

You can contact North Cypress Internal Medicine & Wellness directly by phone at the practice's Houston office. A staff member will answer your call live during office hours and walk you through the membership process.

Practice last updated March 21, 2026