North Cypress Internal Medicine & Wellness

NCIMW charges an annual membership fee that covers personalized concierge services. The practice bills office visit charges separately to insurance, so the membership fee does not cover those visits. Patients should maintain their Medicare or other insurance coverage for that reason.

The practice accepts major PPO insurance plans and bills insurance directly for office visits. It does not accept HMO insurance. Patients who carry Medicare or other coverage should keep that insurance active, as the practice bills it for clinical services.

Routine appointments run approximately 30 minutes. New and established patients also have access to a 90-minute Comprehensive Annual Health Assessment. The practice schedules same-day or next-business-day appointments, and patients experience little to no waiting room time.

Dr. Serna provides members with her direct cell phone number for urgent issues, available 24 hours a day, seven days a week. This access gives patients immediate guidance when something unexpected comes up between visits.

Yes. me. Virtual appointments give patients a convenient option for follow-ups and non-urgent concerns without requiring an office visit.

The practice uses evidence-based lifestyle interventions to prevent, treat, and, in some cases, reverse chronic conditions. That includes guidance on whole plant-based nutrition, physical activity, sleep quality, stress management, and healthy relationships. Wellness coaches work alongside the physicians to support patients in making and sustaining those changes.

NCIMW works with a wide range of patients, from those in excellent health to those managing multiple chronic conditions. The practice sees Baby Boomers focused on preserving quality of life as they age and Millennials invested in long-term wellness. Chronic disease management, diabetes care, hypertension, and weight management are all areas of deep clinical focus.

T. Goals. The practice also holds community wellness seminars open to the public, book club events, Coffee and Conversation gatherings with the doctors, food demonstrations, and exercise classes led by wellness coaches.

com. The office team will walk you through membership details and help schedule an initial visit.