New River Family Wellness
Quick Facts
| Membership Price Range | $25–$90/month by age; family maximum $210/month |
| Practice Type | Direct Primary Care |
| Location | West Jefferson, Jefferson |
| Doctors | Landon Allen MD, MPH, MBA, FAAFP, Family Medicine, Caitlin Downing MD, Family Medicine |
| Telehealth Type | Video chat, text, call, and email with your doctor |
| Telehealth Available | Yes |
About
At New River Family Wellness, two family medicine physicians bring a fresh approach to primary care in Jefferson, NC. Dr. Allen and Dr. Downing met during their Family Medicine Residency in Hendersonville, NC. They built this practice together around a shared vision for patient-centered care.
The practice runs on a membership-based Direct Primary Care model. Monthly membership, priced by age from $25 to $90, covers all routine office visits, tests, and procedures, with medications and labs at wholesale prices. New River Family Wellness serves patients of all ages and offers services in both English and Spanish. The team also extends care beyond its membership through non-member services, school and classroom outreach, and employer partnerships. Cosmetic services round out the clinical offerings.
Details
Address
327 East Main Street, Jefferson, NC 28640
Phone
(336) 489-4400Website
Visit websiteMembership
$60/monthly
Membership Details
Membership by age: ages 0-18 $25/month (with an adult member), 19-29 $50, 30-44 $60, 45-64 $80, 65-99 $90, 100+ $1; maximum $210/month per nuclear family; one-time enrollment fee. Membership covers all routine office visits, tests, and procedures with no insurance billing; medications and labs are dispensed and ordered at wholesale prices.
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Frequently Asked Questions
New River Family Wellness operates on a monthly membership model. Members pay a recurring monthly fee that covers a broad range of primary care services. This structure keeps costs predictable and eliminates per-visit billing for included services.
Yes. New River Family Wellness currently accepts patients of all ages. Families with children, adults, and older patients all find care here under one roof.
New River Family Wellness operates as a Direct Primary Care practice. The monthly membership fee covers included services directly. Patients may still carry insurance for hospitalizations, specialist visits, or other needs outside the scope of the practice.
Yes. New River Family Wellness offers non-member services to the broader community. The practice believes that serving the community means helping fill gaps in local medical care, even for those outside the membership.
Yes. New River Family Wellness has a dedicated Employer Hub and partners with local employers. Businesses interested in offering their employees access to Direct Primary Care can reach out through the practice's employer resources.
Yes. New River Family Wellness offers cosmetic services in addition to primary care. These services are available to both members and the broader community.
Yes. The practice website and resources are available in both English and Spanish. New River Family Wellness serves Spanish-speaking patients and provides bilingual support.
Yes. New River Family Wellness runs an active outreach program that includes classroom and school visits. The practice also welcomes high school students for educational learning experiences.
New River Family Wellness offers online enrollment through its Patient Hub. Prospective patients can complete the enrollment process digitally. The office also accepts contact by fax at 1-336-489-4500.
Yes. New River Family Wellness maintains an online Patient Hub with resources for current members. Patients can access forms, information, and practice tools through the hub.
Practice last updated September 17, 2026