Highlands Internal Medicine

Highlands Internal Medicine offers three membership tiers. Bronze starts at $140 per month and includes an annual wellness exam, three focused visits per year, and basic annual labs. Silver starts at $170 per month and covers unlimited clinic visits. Gold membership includes house calls and extended appointment hours; contact the practice for Gold pricing. Couples and family pricing are also available upon request.

Bronze members receive an annual wellness exam, up to three focused or sick visits per year, basic annual labs, and physician contact through the patient portal. Silver members get unlimited clinic visits, most appointments scheduled within 24 hours, and direct contact with Dr. Hayter for urgent questions. Gold members receive house calls within 30 minutes of the Abingdon office, plus early morning and late evening appointment availability.

Highlands Internal Medicine operates on a direct primary care model with flat monthly membership fees. The practice charges upfront dues with no hidden copays. Lab tests requested outside the standard annual labs carry additional costs, though Dr. Hayter offers discounted labs and imaging at negotiated cash prices.

Basic annual labs are included in the Bronze tier and above. For additional testing, Highlands Internal Medicine provides access to discounted labs and imaging at negotiated cash prices. These rates are typically lower than standard insurance-billed prices.

Yes. Highlands Internal Medicine offers house calls through the Gold membership tier. Dr. Hayter makes house calls to patients within 30 minutes of the Abingdon, Virginia office. Gold members can also schedule early morning and late evening appointments.

Silver and Gold members can expect most appointments within 24 hours. Bronze members schedule through the DocVilla patient portal. All tiers feature low wait times and a focus on patient convenience.

The practice serves adults 18 and older. Dr. Hayter does not see patients younger than 18. Highlands Internal Medicine accepts patients from Southwest Virginia and Northeast Tennessee.

Highlands Internal Medicine offers a free 15-minute consultation for prospective patients. You can request a consultation by submitting the contact form on the practice website. Consultation appointments run Monday through Thursday between 8:30 AM and 3:30 PM Eastern Time.

Yes. Highlands Internal Medicine offers couples and family pricing upon request. Contact the practice directly to ask about rates for multiple household members.

Bronze members reach Dr. Hayter through the DocVilla patient portal. Silver and Gold members have direct contact access for urgent questions and faster response times. The practice also accepts phone and fax communications listed on the contact page.