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Concierge
Internal Medicine

JT Health

Quick Facts

Membership Price Range$250–$350/month based on age, billed semi-annually or annually
Practice TypeConcierge
LocationWalnut Creek, Lafayette, Orinda, Alamo, Danville, Pleasant Hill
DoctorsJessica Tsuei MD, Internal Medicine
Telehealth TypeTelehealth (in-person or telehealth same-day/next-day urgent care)
HousecallsYes
Insurance AcceptedMedicare, Commercial PPO (out-of-network)
Telehealth AvailableYes

About

At JT Health, Dr. Jessica Tsuei delivers concierge primary care to patients across Walnut Creek and the East Bay. She built the practice around one conviction: good medicine requires time, personal connection, and a physician who treats the whole person. Dr. Tsuei grew up in Walnut Creek and brings deep roots to her community practice. Members receive 60-minute appointments, same-day urgent care, and 24/7 direct access to Dr. Tsuei. She handles everything from annual physical exams and preventive health coaching to specialist coordination and hospital discharge follow-up. She also offers telehealth visits and home visits when appropriate. Membership runs $250 to $350 per month based on age, billed semi-annually or annually. JT Health accepts Medicare and files claims with Medicare and supplemental plans. For commercial PPO patients, Dr. Tsuei operates as an out-of-network provider and submits claims on their behalf at no additional charge.

Details

Address

130 La Casa Via, Building 3, Suite 211, Walnut Creek, CA 94598

Membership Details

Monthly membership fee based on age, billed semi-annually or annually. Not covered by insurance but may qualify as a deductible medical expense on tax return. Medicare accepted; commercial PPO patients treated as out-of-network with complimentary claims submission.

Typical Appointment

60 minutes

Telemedicine
House Calls
Same-Day Appointments

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Frequently Asked Questions

Membership at JT Health runs $250 to $350 per month, based on age. JT Health bills the fee semi-annually or annually. Insurance does not cover the membership fee, but it may qualify as a deductible medical expense on your tax return.

JT Health accepts Medicare and files claims with Medicare and your supplemental plan for office visits and services. For commercial PPO patients, JT Health operates as an out-of-network provider and submits claims on your behalf at no charge. Most PPO plans offer partial reimbursement, subject to your specific benefits.

Yes. Your membership covers the concierge services Dr. Tsuei provides directly. You still need insurance for hospitalizations, lab work, imaging, specialist visits, prescriptions, and emergency care. Your membership and insurance work together.

Start by calling or sending a message to the practice. Dr. Tsuei offers a complimentary meet-and-greet so you can ask questions and confirm the practice fits your needs. No medical advice takes place during that visit. After that, the practice sends enrollment paperwork. Once you complete the paperwork and submit payment, JT Health schedules your first comprehensive appointment and collects your outside medical records beforehand.

Yes. Dr. Tsuei offers telehealth visits for same-day urgent needs and routine care. Members traveling out of the area can also reach her by phone or telehealth for non-emergency concerns.

Yes. Dr. Tsuei offers home visits to members when a situation makes it difficult or unsafe to come into the office. Contact the practice to discuss whether a home visit fits your circumstances.

Dr. Tsuei does not provide in-hospital care, but she stays actively involved. She coordinates with the hospitalist team, shares relevant background, and remains reachable during your stay. After discharge, she provides follow-up care to support your recovery.

You cannot use FSA or HSA funds directly to pay the membership fee. However, the fee may qualify as a deductible medical expense on your tax return. Consult a tax professional for guidance specific to your situation.

Members receive extended annual physical exams with preventive focus and health coaching, same-day and next-day urgent care, telehealth visits, specialist coordination, hospital discharge coordination, home visits when appropriate, and completion of forms not covered by insurance such as travel or sports participation forms.

If you relocate, JT Health works with you to transition smoothly to a new primary care physician. Dr. Tsuei helps facilitate the transfer of your medical records and provides referrals where possible. The practice may refund membership fees paid in advance on a prorated basis for the period after your departure.

Practice last updated June 11, 2026