Innovative Care

Yes, Innovative Care accepts insurance for both in-person and telemedicine visits. Patients can use their coverage across primary care, urgent care, and other services. For weight loss medications like GLP-1 therapies, the practice works to secure insurance coverage and achieves success roughly 50% of the time.

Yes. Innovative Care offers same-day appointments at its primary care and urgent care locations. The urgent care clinic at 2400 N. Ashland Ave also welcomes walk-ins seven days a week, with hours running Monday through Friday 8am to 8pm and weekends 9am to 5pm.

Yes. Innovative Care provides telemedicine for many appointment types, including primary care, urgent care follow-ups, and select specialty visits. Patients book online and connect with their provider virtually. The corporate health program also includes telemedicine access seven days a week.

Innovative Care operates a dedicated therapy practice at 1552 W Fullerton Ave. Licensed therapists provide behavioral health services there. The practice also offers psychedelic-assisted therapy as part of its broader mental health and specialty care options.

Standard appointments run 30 minutes. Keeping provider panels small allows physicians to give each patient meaningful time during visits. Patients can reach their care team between visits via phone, email, or secure messaging through the patient portal.

Innovative Care offers a dedicated weight management program using GLP-1 medications including Mounjaro, Ozempic, Wegovy, and Zepbound. Providers work with patients to pursue insurance coverage for these medications and succeed in roughly half of cases. The longevity-focused Innovative Vitality practice also incorporates weight management as a core service.

Yes. Innovative Care explicitly lists LGBTQ+ care among its services. Dr. Monica Medrano, who serves as Medical Director at Wicker Park and the Ashland Avenue location, has specific experience in LGBTQ+ health. Providers across the group welcome patients of all backgrounds.

Yes. Innovative Care for Business delivers onsite vaccinations, flu shots, virus testing, and health screenings directly to workplaces. The program also provides employees with priority same-day and next-day appointment access and telemedicine coverage seven days a week.

Innovative Care runs multiple Northside Chicago locations. Urgent care operates at 2400 N. Ashland Ave. Primary care practices serve patients at Ashland Avenue, Logan Square, Lincoln Avenue, and Wicker Park. The behavioral health therapy practice is at 1552 W Fullerton Ave. Innovative Vitality, the longevity medicine practice, operates as its own membership-based brand within the group.

Yes. The Innovative Care team coordinates specialist referrals and schedules those appointments on behalf of patients. This service supports the practice's goal of covering the large majority of patients' ongoing outpatient healthcare needs within the group.