Hill Country Direct Care
Quick Facts
| Practice Type | Direct Primary Care |
| Doctors | Jack Franklin MD, Primary Care |
| Telehealth Type | Phone, text, email, or video chat |
| Telehealth Available | Yes |
About
At Hill Country Direct Care, Dr. Jack Franklin leads a direct primary care practice built on a clear principle: patients come first. He removes the obstacles that make healthcare frustrating, starting with transparent pricing and no copays or surprise costs.
The practice gives members virtually 24/7 access to Dr. Franklin by phone, text, email, or video chat. Same-day and next-day visits are standard. A small panel size means Dr. Franklin has genuine time for each patient. He keeps procedures and most urgent care included in the membership. Lab prices run up to 90% below standard costs. The Atlas MD patient portal supports secure, direct communication. Dr. Franklin treats every patient with the respect and diligence he would extend to his own family.
Details
Phone
(325) 248-6309Website
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Frequently Asked Questions
Hill Country Direct Care uses a membership model with transparent, flat pricing. There are no copays and no surprise costs. Members know exactly what they pay before they need care.
Membership covers most procedures and urgent care needs. Members also receive discounted lab prices and some radiology services at up to 90% below standard costs. Virtual visits by phone, text, email, or video are included as well.
Yes. Members have virtually 24/7 access to Dr. Franklin. He is reachable by phone, text, email, or video chat. Office hours run Monday through Thursday, 9 AM to 5 PM, and Friday, 9 AM to noon.
Hill Country Direct Care offers same-day and next-day appointments. The practice keeps a small panel so Dr. Franklin can accommodate urgent needs quickly. Most visits have minimal to no wait time.
Membership at Hill Country Direct Care covers primary and preventive care, most procedures, and urgent needs. Many members pair the membership with a lower-cost insurance plan for coverage of hospitalizations or specialist care. Dr. Franklin can help you think through what makes sense for your situation.
Yes. Dr. Franklin conducts virtual visits by phone, text, email, or video chat. Members can connect with him from home without traveling to the office.
Hill Country Direct Care accepts new members through its enrollment process. Visit the practice website or call the office at (325) 248-6309 to learn about current availability and next enrollment dates.
Dr. Franklin keeps his patient panel small so he has real time for each member. Visits are relaxed and extended. Members reach him directly at nearly any hour. The practice eliminates copays and works to protect patients from unnecessary financial and medical harms.
Yes. Hill Country Direct Care uses the Atlas MD patient portal. Members use it to communicate with Dr. Franklin, manage their care, and connect between visits.
Practice last updated October 31, 2026