First Care Medical Clinic
Quick Facts
| Practice Type | Concierge |
| Location | Charlotte, Monroe, Rock Hill, Albemarle, Locust, Gastonia, Concord, Salisbury |
| Doctors | Robin Casey MD, Psychiatry, Benedict Okwara MD, Primary Care |
| Telehealth Type | Virtual visits for primary care, urgent care, and mental health appointments |
| Insurance Accepted | Aetna, Cigna, Blue Cross Blue Shield – South Carolina, Medicaid – North Carolina, Medicare – North Carolina, Partners Health Management, United Healthcare, Alliance Health, Blue Cross Blue Shield – North Carolina, Humana, Medicaid – South Carolina, Medicare – South Carolina, Trillium Health Resources, Vaya Health |
| Telehealth Available | Yes |
About
At First Care Medical Clinic, patients come first. That belief shapes every decision, from staffing to scheduling. The practice has served communities across North and South Carolina since 1994. Today it operates ten locations, including multiple Charlotte sites, Monroe, Rock Hill, Albemarle, Locust, Gastonia, Concord, and Salisbury.
First Care combines primary care and urgent care under one roof. The clinical team handles everything from pediatrics and mental health to occupational medicine and immigration physicals. Board-certified physicians work alongside nurse practitioners and physician assistants. The practice accepts most major insurance plans, including Medicare and Medicaid, and publishes self-pay pricing upfront. Walk-ins need no appointment, and most locations keep Saturday hours. First Care also offers free patient transportation to any of its facilities.
Details
Phone
(704) 291-9267Website
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Accepts most major insurance plans including Medicare and Medicaid. Self-pay rates available with transparent pricing disclosed upfront.
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Frequently Asked Questions
Yes. First Care Medical Clinic accepts most major insurance plans, including Medicare and Medicaid. Patients should call the practice to confirm their specific plan before their first visit, as benefits require verification in advance.
First Care Medical Clinic offers self-pay rates and discloses pricing upfront. The practice also publishes a public price list for occupational medicine services on its website. Patients can call ahead to get a clear picture of expected costs.
Walk-ins are welcome at First Care Medical Clinic. No appointment is necessary for urgent care. Patients can also book appointments online or by phone for primary care and specialty services.
Yes. First Care Medical Clinic offers same-day treatment at its urgent care locations. Many sites report average wait times under 30 minutes. Walk in or book online to get seen quickly.
Most First Care locations operate Monday through Friday, 9 AM to 6 PM. The Nations Ford, Plaza, and Monroe locations also open on Saturdays from 9 AM to 5 PM. Hours may vary by location, so patients should confirm before visiting.
Yes. First Care Medical Clinic offers telemedicine for many common health needs, including cold and flu symptoms, chronic condition follow-ups, general checkups, and prescription management. Patients can book a virtual visit online.
Yes. First Care Medical Clinic provides free patient transportation to its facilities. Patients who need a ride can call the practice to arrange it. The practice considers this one of the ways it removes barriers to care.
First Care delivers a broad range of services, including primary care, urgent care, pediatrics, mental health, occupational medicine, chronic care management, lab testing, imaging and ultrasound, EKG, IV hydration therapy, vaccines, travel medicine, DOT physicals, immigration physicals, remote patient monitoring, and workers compensation care.
Yes. First Care Medical Clinic employs FMCSA-certified medical examiners who perform DOT physicals for commercial drivers. The practice also holds USCIS designation as a Civil Surgeon, which allows it to conduct immigration physicals for visa and green card applicants.
Yes. First Care Medical Clinic operates ten locations across North and South Carolina. These include multiple Charlotte sites as well as clinics in Monroe, Rock Hill, Albemarle, Locust, Gastonia, Concord, and Salisbury.
Practice last updated April 11, 2026