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Direct Primary CareFamily Medicine

Family & Wellness Medicine

Quick Facts

Practice TypeDirect Primary Care
LocationFederal Way, Tacoma
DoctorsHong Nguyen MD, Family Medicine
Telehealth TypePhone calls, virtually 24/7 availability
Insurance AcceptedHumana, AmeriGroup, Premera, WellCare
Telehealth AvailableYes

About

At Family & Wellness Medicine in Federal Way, WA, Dr. Hong Nguyen delivers direct primary care built on a single guiding belief: every patient deserves thorough, accurate, and personal attention. Her panel stays at a few hundred patients, well below the nearly 5,000 she once carried in traditional practice. That shift gives each member genuine access to their physician.

The practice covers a broad clinical range. Dr. Nguyen treats hormone imbalances through individualized bio-identical hormone replacement therapy. She also applies functional medicine principles to uncover root causes behind immune, inflammatory, and digestive conditions. Veterans find dedicated disability evaluation services here. The practice accepts Medicare plans from Humana, AmeriGroup, Premera, and WellCare. Vietnamese-speaking staff serve patients who prefer care in that language. Partnered labs and imaging centers across Federal Way and Tacoma support diagnostics without requiring patients to navigate the system alone.

Details

Address

34004 16th Ave S, Ste 100, Federal Way, WA 98003

Membership Details

Low monthly membership fee for unlimited office visits with no additional co-pay. Direct Primary Care is not health insurance.

Typical Appointment

60 minutes

Telemedicine Same-Day Appointments

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Frequently Asked Questions

Members pay a low monthly fee that covers unlimited office visits with no additional co-pay. The membership gives patients direct access to Dr. Nguyen, including same-day and next-day appointments and phone availability in evenings and on weekends. Family & Wellness Medicine is not a health insurance plan.

Appointments run 60 minutes. Dr. Nguyen does not rush visits. That time allows her to address all of a patient's concerns thoroughly and explain conditions and treatment plans clearly.

Yes. Family & Wellness Medicine offers same-day and next-day appointments for members. Dr. Nguyen also remains reachable by phone outside of office hours, including evenings and weekends.

The practice accepts Medicare health plans from Humana, AmeriGroup, Premera, and WellCare. The direct primary care membership itself is not health insurance and does not run through insurance. Patients without one of the accepted Medicare plans can join through the DPC membership program.

Yes. Dr. Nguyen offers telemedicine appointments for members. Patients can also reach her by phone directly, including after hours, for medical questions and concerns.

The practice offers functional medicine, bio-identical hormone replacement therapy, veteran disability evaluations, immigration physical exams, and Medicare care. Dr. Nguyen also coordinates access to local labs and imaging centers, including LabCorp, Rayus Radiology, and Swedish Radia Imaging Center.

Yes. Dr. Nguyen conducts visits in Vietnamese, and Vietnamese-speaking staff support the practice. Patients can call 253-944-1287 to reach Vietnamese-speaking staff directly. Patient information on the practice website is also available in Vietnamese.

Call the practice at 253-449-8580 or reach out through the contact form on the website. The practice accepts new patients on a rolling basis. Medicare patients should confirm their specific plan before scheduling.

Dr. Nguyen partners with several local labs and imaging centers to support diagnostics. These include LabCorp locations in Federal Way and Tacoma, Rayus Radiology, Swedish Radia Imaging Center, and Diagnostic Imaging NW in Puyallup. She coordinates referrals for sonography, X-ray, and MRI examinations.

Yes. Dr. Nguyen offers bio-identical hormone replacement therapy for both men and women. She treats perimenopause, menopause symptoms, hormone imbalance, and related conditions including sleep disruption, anxiety, and low libido. Each patient receives an individualized treatment plan.

Practice last updated August 16, 2026