Dr. Jeffrey Graf Concierge Program

Membership includes same and next-day appointments, extended patient visits, 24/7 direct connectivity to Dr. Graf, and advanced telemedicine through the Spruce platform. Members also receive full access to the SENS Solution Wellness Program and navigation to more than 60,000 Castle Connolly Top Doctors nationwide.

Members reach Dr. Graf directly at any time through Spruce, a HIPAA-compliant secure messaging and telehealth platform. The practice offers 24/7 physician connectivity as a core membership benefit. When Dr. Graf is unavailable, a qualified covering physician steps in.

Insurance does not cover the membership fee. If the practice accepts your insurance plan, your insurer may cover traditional healthcare services. The membership fee covers enhanced amenities such as 24/7 access, health coaching, and extended visits, which most insurers classify as non-covered benefits.

Dr. Graf uses Spruce, a secure HIPAA-compliant platform, for telemedicine visits. Members access it from a phone, tablet, or computer. It also serves as the direct messaging channel between members and Dr. Graf between appointments.

The SENS Solution Wellness Program comes included with every membership at no additional charge. It focuses on four pillars: Sleep, Exercise, Nutrition, and Stress Management. Members receive unlimited one-on-one coaching sessions with board-certified health coaches, plus digital content including blogs, webinars, videos, and recipes, along with member-exclusive events and offers from Affinity Partners.

Dr. Graf connects members to the Castle Connolly Top Doctors network, which includes more than 60,000 peer-nominated specialists across the United States and internationally. He can consult with and refer members to specialists appropriate to their needs.

The practice offers flexible payment options including annual, semi-annual, quarterly, or monthly payments. Payments process automatically by bank debit or credit card. Certain processing fees may apply depending on the payment method you select.

Members may choose to submit the membership fee to a flexible spending account, health reimbursement account, or medical savings account. The practice makes no guarantee that the fee qualifies for reimbursement. Members should confirm eligibility with their benefits administrator before submitting.

Prospective members can schedule a consultation through the practice website to find out if membership is a good fit. net.