Customized Health Care Services

Members pay a monthly or yearly fee directly to Customized Health Care Services. This fee covers primary care visits and a broad range of services. Health insurance plays a supportive role but does not run through the clinic for everyday care. The model gives patients predictable costs and removes insurance billing from routine appointments.

Appointments run a minimum of 30 to 45 minutes. New patient visits can last up to an hour. That time allows the physicians to fully understand your health history, address your concerns, and build a thorough care plan.

Yes. The practice addresses urgent needs same day or next day in most cases. Routine appointments typically schedule within one to two business days. This level of access is a core part of how Customized Health Care Services operates.

Yes. Customized Health Care Services offers televisits through a secure app on your phone connected to the practice's electronic medical records system. The same platform lets you view lab results, X-ray results, immunizations, and appointment history.

Yes. Customized Health Care Services provides house calls for patients who need care at home. Contact the practice directly to arrange a visit.

Yes. The practice works with employers through its CHCS Plus Partners program. This employer health membership gives employees access to specialty services coordinated through the clinic, many at no additional cost when a primary care referral initiates the visit. The practice also helps companies explore self-insurance and hybrid health insurance models.

The CHCS Plus Partners network includes cardiology, urology, dermatology, psychiatry, neurosurgery, physical therapy, chiropractic, hand and shoulder surgery, women's health, and more. The practice coordinates referrals to these independent specialists on behalf of members.

Yes. The practice provides limited after-hours phone care for medical advice outside of regular office hours. This gives members a direct line to clinical guidance when they need it most.

Customized Health Care Services operates three locations. The Green Bay clinic sits at 108 Packerland Drive, Suite D-1. The Luxemburg location is at 125 School Creek Trail. The Two Rivers and Manitowoc area clinic is at 2848 Memorial Drive, Suite A. All locations share the same phone number: 920-545-5109.

Prospective patients can contact the practice directly by phone at 920-545-5109 or through the contact form on the website. The team will walk you through membership options for individuals, families, and employers.