Coastal Concierge Internal Medicine
Quick Facts
| Practice Type | Concierge |
| Location | West Palm Beach, Palm Beach Gardens, Delray Beach, Boca Raton, Manalapan, Gulfstream, Jupiter, Wellington, Palm Beach Island, Atlantis, Belle Glade, Boynton Beach, Briny Breezes, Glen Ridge, Golf, Greenacres, Haverhill, Highland Beach, Hypoluxo, Juno Beach, Lake Clarke Shores, Lake Park, Lake Worth, Lake Worth Beach, Lantana, Loxahatchee, Loxahatchee Groves, Mangonia Park, North Palm Beach, Ocean Ridge |
| Doctors | Jana McKenzie MD, Internal Medicine |
| Telehealth Type | Phone, video conferencing, and text messaging |
| Insurance Accepted | Medicare Part B, Out-of-network commercial insurance (claims submitted on patient's behalf), Cigna (out-of-network), BlueCross BlueShield (out-of-network), Humana (out-of-network), United Healthcare (out-of-network) |
| Telehealth Available | Yes |
About
At Coastal Concierge Internal Medicine, Dr. Jana McKenzie brings 27 years of clinical experience to a small, intentionally exclusive practice in downtown West Palm Beach. She built the practice around a single conviction: spending real time with patients, answering their questions, and seeing them immediately when sick. The office sits on the sixth floor of the Victor Farris Building on the Good Samaritan Medical Center campus, overlooking the Intracoastal Waterway.
Dr. McKenzie handles the full scope of internal medicine and primary care. Her clinical range extends well beyond routine visits; she performs therapeutic joint injections, nerve blocks, wound care, and in-office dermatological procedures. Concierge members also access IV therapy and a medical weight loss program using Semaglutide and Tirzepatide. Cosmetic services, including Botox, dermal fillers, and Sculptra, round out the practice's offerings. Every patient sees Dr. McKenzie directly; the practice employs no midlevel providers.
Details
Address
1411 North Flagler Drive, Suite 6700, West Palm Beach, FL 33401
Phone
(561) 768-4018Website
Visit websiteMembership Details
Annual Concierge Retainer fee required in addition to standard insurance deductibles. Medicare Part B accepted; commercial insurance billed as out-of-network. HSA and FSA payments accepted toward the retainer. Concierge fee paid out of pocket.
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Frequently Asked Questions
Members pay an annual concierge retainer fee directly out of pocket. This fee covers the enhanced access and personalized services the practice provides. The practice also bills commercial insurance as an out-of-network provider and accepts Medicare Part B for covered services. Members may apply HSA or FSA funds toward the retainer.
Yes. The practice bills commercial insurance as an out-of-network provider and accepts Medicare Part B. Members remain responsible for standard deductibles and applicable out-of-network costs. Health insurance also covers hospitalizations and emergency care that fall outside the practice's scope.
Yes. Coastal Concierge Internal Medicine accepts HSA and FSA payments toward the annual retainer fee.
The practice offers same-day and next-day appointments for members. Dr. McKenzie also provides 24/7 direct access by phone, video, and text. Telehealth visits are available on Fridays by appointment.
Every visit at Coastal Concierge Internal Medicine is with Dr. McKenzie. The practice employs no midlevel providers, so patients see the same physician every time.
Yes. Dr. McKenzie personally coordinates all aspects of patient care. She reviews specialist reports, manages hospital and ER visit follow-up, and communicates with physicians outside the area, including providers in other states.
No. The medical weight loss program using Semaglutide and Tirzepatide does not require a concierge membership. Patients can access this program independently. Dr. McKenzie has used these medications clinically for more than 15 years.
Dr. McKenzie has 27 years of experience diagnosing and treating serious and difficult-to-manage conditions. 5 diabetes, congestive heart failure, arrhythmias, COPD, pulmonary hypertension, autoimmune diseases such as lupus and rheumatoid arthritis, thyroid disease, migraines, and psychiatric conditions including depression, anxiety, and ADHD. She takes on complex cases that other physicians have struggled to diagnose.
Coastal Concierge Internal Medicine offers Botox, dermal fillers including Restylane and Belotero, Sculptra, Radiesse, and mesotherapy for fat deposits and cellulite. Dr. McKenzie holds specialty training in cosmetic injectables. The practice also carries the full Obagi Medical skin care line and offers Upneeq prescription eyedrops for drooping eyelids.
The practice sits on the sixth floor of the Victor Farris Building at 1411 North Flagler Drive in downtown West Palm Beach, on the Good Samaritan Medical Center campus. The building overlooks the Intracoastal Waterway and Palm Beach Island. Ground-level parking is available in front of the building.
Practice last updated March 21, 2026