Amazon One Medical
Quick Facts
| Practice Type | Direct Primary Care |
| Location | Denver, Colorado Springs, Inverness, Englewood, Littleton, Northgate, Downtown Colorado Springs, Tutt |
| Doctors | Heather Cribbs DO, Primary Care, Alison Fry MD, Primary Care, Eric Hetzel DO, Primary Care + 2 more |
| Telehealth Type | 24/7 Video Chat via One Medical app |
| Telehealth Available | Yes |
About
At Amazon One Medical, five primary care physicians serve patients across Denver and Colorado Springs through a direct primary care model. The practice operates five DPC offices in the region, previously known under the PeakMed name. Members can book same-day and next-day appointments through the One Medical app. The offices see patients of all ages, including children and families.
The practice offers on-site laboratory services on a walk-in basis, with no appointment needed. Members manage prescription refills through the app, and the offices stock medications at discounted or fully covered rates depending on membership type. A 24/7 on-demand virtual care option comes included with membership at no extra cost. Members also receive reminders for lab work, vaccines, and cancer screenings. Denver locations operate Monday through Friday, 8am to 5pm. Colorado Springs locations open at 7am and close at 5pm, Monday through Friday.
Details
Phone
(844) 673-2563Website
Visit websiteMembership Details
Direct primary care service fees; medications offered at a discounted rate or fully covered depending on membership type.
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Frequently Asked Questions
Members book same-day and next-day appointments through the One Medical app. The app also lets you message your provider and care team directly. Denver offices are open Monday through Friday, 8am to 5pm. Colorado Springs offices open at 7am and close at 5pm, Monday through Friday.
The direct primary care service fees cover care only at the five Denver and Colorado Springs offices. If you visit other One Medical locations across the country, those visits fall outside the DPC agreement. Those offices may bill insurance or charge self-pay rates, as applicable. Members do retain access to 24/7 on-demand virtual care through the app regardless of location.
Yes, Amazon One Medical sees patients of all ages at these offices, including children and families. The practice operates as a family medicine model, so members can bring the whole family under the same membership.
Yes, membership includes unlimited 24/7 on-demand video visits with a provider at no additional cost. Members access virtual care directly through the One Medical app. This benefit remains available regardless of which market a member is in when they use it.
Amazon One Medical offers on-site laboratory services at its DPC offices on a walk-in basis. Members do not need to schedule a separate appointment. A provider orders any specific tests, and staff handle blood draws and specimen collection on-site.
Yes, members request and manage prescription renewals through the One Medical app or desktop interface. The practice sends renewals to a pharmacy of your choice. Members can also fill prescriptions directly at the five DPC offices in Denver and Colorado Springs. Depending on your membership type, medications are available at a discounted rate or fully covered by your plan.
Members review and pay bills through the One Medical website or the One Medical app. The app centralizes billing alongside appointment booking and provider messaging.
Amazon One Medical sends members reminders for lab work, vaccines, and cancer screenings. Members also have online access to their health summaries and care plans through the app. This helps members stay current with recommended preventive care across all life stages.
Practice last updated March 21, 2026