Whole Family Medicine

Whole Family Medicine charges a one-time initial assessment fee of $199 for adults and children, followed by a monthly membership fee of $220 with an initial one-year commitment. The practice offers discounts for additional family members; call the office for details. The membership fee covers advanced services, extended access, and time with Dr. Owen that insurance does not reimburse. The practice bills insurance separately for office visits.

Yes, the practice bills insurance for office visits. Members should maintain health insurance coverage for visits, lab testing, imaging, specialist care, and hospitalization. The monthly membership fee covers advanced services and access not reimbursable through insurance. Some specialty lab tests require separate payment at the time of service.

The practice currently operates with a waiting list and admits approximately three new patients each month. Prospective members can request a spot on the waiting list through the practice website. The office asks that you review membership details, fees, and FAQs before submitting your request. Once accepted, you will complete new patient paperwork and receive access to the patient portal to schedule your initial assessment.

Yes. Dr. Owen makes herself available after hours via cell phone for urgent non-emergency concerns. Members also have 24/7 access to their physician through email, phone, or video chat. The practice schedules same-day or next-day appointments during office hours, Monday through Friday from 9am to 4:30pm, with evening slots available on Tuesdays and Thursdays until 6pm.

Yes. The practice offers video visits alongside phone and email communication with Dr. Owen and Susan Castle, NP. Telehealth options give members flexible access without requiring an in-office visit for every concern.

The practice cares for patients of all ages, from children through adults. Dr. Owen and Susan Castle, NP, conduct well child visits and manage pediatric concerns alongside adult preventive care and chronic disease management. The practice also offers an individualized alternative vaccine schedule for pediatric patients, designed by Dr. Owen and Susan Castle.

Whole Family Medicine uses a wide range of specialty diagnostics beyond standard labs. Testing options include comprehensive cardiovascular risk panels with genetic markers, microbiome stool profiling, IgG food allergy blood testing, NutrEval FMV nutritional assessments, salivary hormone panels, adrenocortex stress profiles, urine metabolic assessments, breath testing for IBS, body composition analysis, metabolic testing, and 23andMe genetic analysis. The practice works with specialty labs including Genova Diagnostics, Boston Heart Labs, Igenex, Quest, Cleveland Heart Labs, and Labcorp.

Whole Family Medicine does not provide hospital medicine. When a member requires hospitalization, Dr. Owen refers to a hospitalist or the emergency room as appropriate. She will make courtesy calls and conduct chart review during a member's hospitalization to stay engaged in their care.

Whole Family Medicine integrates nutritional and herbal alternatives to medication across many areas of care, including ADHD, neurodevelopmental disorders, IBS, weight management, and chronic disease. Dr. Owen provides individualized nutritional guidance and lifestyle coaching for each patient. When supplements are recommended, the practice selects only from third-party verified product lines.