True North Concierge Medicine

True North Concierge Medicine charges one flat monthly fee with no hidden costs. Members pay no copay for visits and receive no bills after appointments. The fee covers the majority of services the practice offers. In the rare instance that an additional cost applies, Dr. Van communicates that clearly at the time of service.

No. True North Concierge Medicine does not accept insurance. This keeps care decisions between Dr. Van and her patients, free from insurer restrictions. You may submit claims to your insurer directly for potential reimbursement, so the practice encourages you to contact your insurer about eligibility and requirements.

No. True North Concierge Medicine does not accept Medicare. The practice strongly recommends that members maintain insurance or Medicare coverage for services outside the scope of the membership.

Appointments at True North Concierge Medicine run 30 to 60 minutes. The practice schedules no in-office waiting, so your time with Dr. Van starts when you arrive.

Yes. Members connect with Dr. Van directly via text, phone, or email 24 hours a day, 7 days a week. The practice also offers weekend appointments as needed.

Yes. Dr. Van makes home visits as needed. She also offers ancillary services for family members who reside in the Granger area on behalf of members living elsewhere, including welfare checks, social calls, and medical advocacy with timely updates. Contact the practice for pricing on these services, as availability is limited.

True North Concierge Medicine serves patients 13 years and older. Dr. Van holds board certification in Internal Medicine and tailors her approach to each patient's age, health history, and goals.

True North Concierge Medicine offers a complimentary introductory call or virtual meeting for prospective patients. Contact the practice to schedule yours. Together, you and Dr. Van can determine whether the practice is the right fit.

Yes. The practice offers a direct primary care membership program for employers. This option gives employees access to Dr. Van's care as a workplace benefit, supporting employee health and satisfaction.

The membership covers a comprehensive annual physical exam with labs and EKG, select office procedures such as skin tag removal and skin biopsy, acupuncture, one therapeutic massage session, four restorative yoga sessions with the routine exam, in-office urine, strep, flu, and COVID testing, and select discounted medications and labs. Functional medicine and home visits round out the service offering.