True Care Vermont
Quick Facts
| Practice Type | Direct Primary Care |
| Location | Rutland, Rutland County |
| Doctors | Bruce Bullock MD, Primary Care |
| Telehealth Type | Telehealth, real time texting, portal messaging, HIPAA secure text line |
| Insurance Accepted | All insurance plans |
| Telehealth Available | Yes |
About
At True Care Vermont, Dr. Bruce Bullock and Bastian Fagginger-Auer APRN, FNP-C deliver direct primary care to patients in Rutland, Vermont. The practice sits on Commons Street, directly across from Rutland Regional Medical Center. Their guiding philosophy centers on three pillars: Continuity, Communication, and Compassion.
The team limits panel size to give each patient meaningful time. Routine appointments run 30 minutes, while annual exams extend to 60 or 90 minutes. Patients reach their care team through cell phone, portal messages, and a HIPAA-secure text line. True Care Vermont accepts all insurance plans and offers telehealth and after-hours messaging for ongoing access to care.
Details
Address
9 Commons St, Rutland, VT 05701
Phone
(802) 779-7522Website
Visit websiteMembership Details
Patients pay an annual fee for access to primary care. The annual fee may be paid annually, quarterly, or monthly by credit card, or in full by check. Fee may be eligible for FSA/HSA funds.
Typical Appointment
30 minutes
Our Doctors
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Frequently Asked Questions
True Care Vermont charges an annual fee for membership in the practice. Patients can pay annually, quarterly, or monthly by credit card. Paying the full amount by check is also an option. FSA or HSA funds may apply toward the fee, though the practice advises patients to confirm eligibility with their plan manager or tax advisor.
Yes. True Care Vermont is a primary care practice, not a health insurance program. Patients still need general health insurance to cover labs, imaging, specialist visits, and hospitalizations. The annual fee covers membership and primary care services within the practice.
True Care Vermont works with all insurance plans. If the practice does not appear on your specific plan as an in-network provider, the office visit fee decreases significantly and is due at the time of your visit. The team will still refer you to in-network physicians and facilities for outside services.
True Care Vermont schedules 30 minutes for routine appointments. Annual wellness exams run 60 to 90 minutes. Appointments start on time, and the team accommodates patients who need extra evaluation time to the best of their ability.
Yes. True Care Vermont offers same-day appointments for patients with urgent needs. The practice limits its panel size specifically to keep that level of access available.
When the office closes, calls route to an after-hours answering service that connects callers to the on-call provider. Patients can also send messages through a HIPAA-secure text line after hours. For medical emergencies, the practice advises calling 911.
Yes. True Care Vermont offers telehealth visits as part of its care options. Patients can also communicate through cell phone, portal messages, and HIPAA-secure text messaging for routine needs and prescription refills.
Prospective patients can start the enrollment process by filling out the contact form on the True Care Vermont website or by calling the practice directly. The team responds within two business days. The practice currently accepts new patients.
True Care Vermont uses the Medent Mobile portal. Patients access it to schedule appointments, request prescription refills, review lab results, and manage other care needs. The portal provides a secure way to stay connected between visits.
Yes. True Care Vermont provides links to advance directive and end-of-life planning documents from both the Vermont and New York Departments of Health. Patients can find these resources on the practice's website.
Practice last updated April 11, 2026