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Concierge
Internal Medicine

Stacey Hein, MD

Quick Facts

Practice TypeConcierge
LocationLos Gatos
DoctorsStacey Hein MD, Internal Medicine
Year Founded1998
Insurance AcceptedAetna, Blue Cross, Blue Shield, Cigna, Health Net, Medicare, PHCS, United Healthcare

About

At Stacey Hein, MD, a board-certified internist brings deep roots and decades of experience to Los Gatos. Dr. Stacey W. Hein grew up in this community and returned in 1998 to build her private internal medicine practice. She later partnered with SignatureMD to deliver her Personalized Care Program to a select group of members.

Prevention drives her clinical approach. Dr. Hein addresses a broad range of acute and chronic conditions, with focused expertise in cardiovascular disease, diabetes, women's health, and osteoporosis. She holds certification as a Clinical Bone Densitometrist and offers bone densitometry in her practice. Appointments run 30 to 45 minutes on average, with up to 90 minutes for a physical. Members also reach Dr. Hein directly by phone, text, or email around the clock. Same-day and next-business-day appointments keep urgent needs from going unmet.

Details

Address

15215 National Ave., Suite 200, Los Gatos, CA 95032

Membership Details

Concierge membership fee applies; exact pricing not listed on website.

Typical Appointment

37 minutes

Same-Day Appointments

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Frequently Asked Questions

1841 or submit an inquiry through the online contact form. A team member will reach out to walk you through the enrollment process. You can also schedule a consultation to meet Dr. Hein before committing to membership.

Membership in Dr. Hein's Personalized Care Program includes a personalized wellness plan, 24/7 direct access by phone, text, or email, same-day or next-business-day appointments, and extended visit times. Dr. Hein monitors your progress regularly and adjusts your plan as needed.

Routine visits average 30 to 45 minutes. Annual physicals run up to 90 minutes. That time gives patients room to ask questions and allows Dr. Hein to go well beyond reviewing numbers to fully discuss what results mean and how to improve them.

Yes. Dr. Hein makes herself available to members 24 hours a day, seven days a week. You can contact her directly by phone, text, or email. Office hours run Monday through Friday, 8:30 AM to 4:30 PM, but urgent questions never have to wait until the next business day.

Yes. The practice accepts several major insurance plans, including Aetna, Blue Cross, Blue Shield, Cigna, Health Net, Medicare, PHCS, and United Healthcare. The concierge membership fee is separate from insurance. Contact the office or your insurance provider to confirm your specific coverage.

Dr. Hein treats a broad range of acute and chronic conditions in adults and adolescents over 18. Her areas of special clinical focus include cardiovascular disease, diabetes, women's health, and osteoporosis prevention. She also offers bone densitometry as a Certified Clinical Bone Densitometrist.

Yes. The practice offers same-day and next-business-day appointments for members. This access supports prompt attention to new symptoms, medication questions, and health concerns that come up between scheduled visits.

Dr. Hein limits the number of members in her Personalized Care Program to keep her attention focused on each patient. That limit supports the extended visit times and direct access that define the practice.

Dr. Hein focuses on internal medicine for adults and adolescents over the age of 18. As an internist, she specializes in conditions most common in adult patients, including chronic disease management and preventive care.

Practice last updated March 21, 2026