SetMD Care
Quick Facts
| Practice Type | Direct Primary Care |
| Location | Boston, North End Waterfront, Lewis Wharf, Boston-metro area, MA, RI, NY, CA |
| Doctors | Paul Heinzelmann M.D., Primary Care |
| Year Founded | 2007 |
| Telehealth Type | Secure messaging, Voice or Video Visits |
| Housecalls | Yes |
| Telehealth Available | Yes |
About
At SetMD Care, Dr. Paul Heinzelmann has delivered health and wellness services to film and TV industry workers since 2007. The practice operates across Massachusetts, Rhode Island, New York, and California. Over nearly two decades, SetMD Care has built a deep understanding of the motion picture community's needs, including long hours and unpredictable schedules.
The practice delivers care through three channels: house calls, virtual care, and office visits at Lewis Wharf in Boston's historic North End. Boston-metro patients can access a Direct Primary Care membership with same or next-day availability by phone, video, text, or secure messaging. Services include Cast Insurance Exams, Urgent Care, Specialist and Alternative Health Referrals, and Vaccines. , of the Harvard Center for Work, Health & Well-being on the 'Thriving on Safe Sets' study, examining psychological, physical, and social well-being among film industry workers.
Details
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Frequently Asked Questions
SetMD Care offers a DPC membership for patients in the Boston-metro area. Members access Dr. Heinzelmann same or next-day in office, by phone, video, secure messaging, text, and email. The membership puts the patient's preferences first and gives them a dedicated physician who fits care around their schedule.
SetMD Care provides on-demand virtual care for patients in Massachusetts, Rhode Island, and New York. Patients connect through secure messaging, voice, or video visits via the practice's online portal or mobile app. This option lets cast and crew address medical needs quickly without leaving the office, trailer, or set.
Yes. SetMD Care offers house calls, traveling directly to a patient's location for Cast Insurance Exams and non-emergency medical concerns. This service makes care accessible for productions with demanding schedules and crew members who cannot easily step away from set.
SetMD Care operates across Massachusetts, Rhode Island, New York, and California. The practice has served the film and TV industry in these markets since 2007.
The SetMD Care office sits at Lewis Wharf in Boston's historic North End. The office features a private, spacious exam and lab space without a busy waiting room, and patients can access parking and multiple MBTA lines nearby.
SetMD Care handles Cast Insurance Exams, Urgent Care, Specialist Referrals, Alternative Health Referrals, and Vaccines. Dr. Heinzelmann also coordinates ongoing follow-up throughout a patient's course of care. Productions in the Boston area including The Proposal, Joy, and Free Guy have relied on these services.
New patients can register through the online patient registration form on the SetMD Care website. To request a specific service, patients fill out the service request form. For virtual care on-demand, the practice also offers a dedicated mobile app for quick scheduling.
Yes. , Associate Director of the Harvard Center for Work, Health & Well-being. Together they run the 'Thriving on Safe Sets' study, using the Thriving from Work Questionnaire to measure psychological, physical, and social well-being among film and TV workers. The research aims to generate industry-specific insights and inform healthier workplace practices.
Practice last updated March 21, 2026