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Concierge
Family Medicine

PrimeCare of Novi

Quick Facts

Practice TypeConcierge
LocationWest Bloomfield, Novi, Waterford
DoctorsTheodore Shively DO, Family Medicine, Robert Zaid DO, Family Medicine
Telehealth TypeVirtual consultations
Telehealth AvailableYes

About

At PrimeCare of Novi, two physicians deliver personalized primary care with a broad range of clinical services. Dr. Robert Zaid and Dr. Theodore Shively serve patients of all ages, from pediatrics through geriatrics. The practice sits at 39555 W. Ten Mile Road in Novi, just minutes from West Bloomfield.

PrimeCare of Novi carries a particularly deep bench of specialty services. Both physicians hold FAA certification as Aviation Medical Examiners, conducting exams for all certificate classes since 2011. The practice also holds USCIS Civil Surgeon designation, supporting immigration applicants with Form I-693 physicals, chest X-rays, TB testing, and immunizations. Executive physicals include advanced labs, cardiovascular and metabolic screening, cancer risk profiling, and personalized wellness planning. An affiliated urgent care clinic operates next door at Suite 301.

Details

Address

39555 W. Ten Mile Road, Suite 302, Novi, MI 48375

Membership Details

Annual membership fee provides direct access to enhanced medical services including longer appointments, same-day or next-day scheduling, unlimited direct messaging and phone access, executive physicals, and lifestyle-focused wellness planning.

Telemedicine
Same-Day Appointments

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Frequently Asked Questions

Members pay an annual fee that covers direct access to enhanced primary care services. That includes longer appointments, same-day or next-day scheduling, and unlimited direct messaging and phone access with the physicians. Executive physicals and lifestyle-focused wellness planning are also part of the membership.

Patients should contact the practice directly for details on how insurance interacts with specific services.

Yes. PrimeCare of Novi offers same-day and next-day scheduling for members. The practice also provides telemedicine visits for added flexibility.

Executive physicals at PrimeCare of Novi go well beyond a standard annual exam. The practice runs advanced labs and diagnostics, cardiovascular and metabolic screening, and cancer risk profiling. Each patient also receives nutrition and lifestyle planning along with a personalized wellness strategy session.

Yes. Both Dr. Robert Zaid and Dr. Theodore Shively are FAA-certified Aviation Medical Examiners. They have conducted exams since 2011 and cover all certificate classes: Class I ($200), Class II and III ($150), and consultations ($100 virtual or in-person). The practice uses the Waggoner computerized color vision testing system, now required by the FAA as of January 1, 2025.

Yes. PrimeCare of Novi holds USCIS Civil Surgeon designation. The practice completes Form I-693 immigration physicals and provides all required services on-site, including chest X-rays, TB testing, syphilis testing, and immunizations.

The practice serves patients across all life stages. Dr. Zaid and Dr. Shively care for pediatric patients, adults, and geriatric patients.

Yes. PrimeCare Urgent Care operates at Suite 301 of the same address at 39555 W. Ten Mile Road in Novi. The urgent care clinic handles non-life-threatening illnesses and injuries and coordinates closely with the primary care practice.

Yes. Membership includes unlimited direct messaging and phone access to the physicians. Members do not need to wait for a scheduled visit to ask questions or address concerns.

Yes. Dr. Robert Zaid offers osteopathic manipulation as part of his clinical services. The practice integrates this alongside its broader primary and preventive care offerings.

Practice last updated March 21, 2026