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Concierge
Family Medicine

PNW Family Medicine

Quick Facts

Membership Price Range$1,500/yr Adults | $750/yr Children (under 18)
Practice TypeConcierge
LocationBellevue, Seattle
DoctorsNathalie Acher MD, Family Medicine, Martha Riggers MD, Family Medicine
Telehealth TypeExpanded hours available for telehealth visits
Insurance AcceptedAll major commercial medical insurance plans, Medicare, Medicare Advantage plans
Telehealth AvailableYes

About

At PNW Family Medicine, Dr. Nathalie Acher and Dr. Martha Riggers deliver family medicine to patients across the Bellevue and Seattle area. The practice runs on a membership model built around long-term health partnerships and pre-condition wellness rather than reactive care. Both physicians hold board certification in Family Medicine.

Members receive same or next-day appointments and extended visits that allow time to address all health concerns. The practice offers a broad clinical scope, including chronic disease management, women's health, men's health, joint injections, travel medicine, and minor surgical procedures. Physicians follow up lab results personally by phone. Members also receive a yearly customized health report with individualized recommendations. The practice reaches patients via text, phone, and a secure patient portal around the clock.

Details

Address

1310 116th Ave NE, Suite B, Bellevue, WA 98004

Membership

$1,500/annual

Membership Details

Adults: $1,500 per year. Children (under 18): $750 per year. Membership fee applies to services not covered by regular insurance or Medicare. Membership fees may be eligible for reimbursement with FSA or HSA funds. Membership does not replace the need for regular medical insurance.

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Frequently Asked Questions

PNW Family Medicine charges $1,500 per year for adult members and $750 per year for children under 18. These fees cover services that regular insurance or Medicare does not include. Members may submit their membership fees for reimbursement through an FSA or HSA account. Membership does not replace standard medical insurance.

Yes, the practice bills insurance and Medicare for covered clinical services. The annual membership fee covers services that fall outside standard insurance coverage. Patients need to maintain their own medical insurance alongside the membership.

Members receive same or next-day appointments, extended visit times, and minimal waiting room time. The practice provides 24/7 access via secure patient portal, text, or phone. Each member receives a yearly customized health report with personalized recommendations. Physicians personally call members to review lab results. The practice also offers telehealth visits and online scheduling.

Yes, PNW Family Medicine offers telehealth visits. Members can schedule virtual appointments online or by phone. The practice also provides expanded hours specifically for telehealth visits.

The practice covers a wide range of family medicine services. These include chronic disease management for conditions such as diabetes, hypertension, high cholesterol, and heart disease. The practice also handles women's health, men's health, travel medicine, joint injections, minor surgical procedures, in-office lab testing, and camp and sports physicals. Nutrition and exercise counseling are part of routine care as well.

The practice is not currently adding patients to its waitlist. Prospective patients can submit their contact information to receive notification when openings become available. Prior patients of Dr. Acher should contact the practice directly, as the team works to accommodate returning patients when possible.

New patients can enroll online through the secure membership portal or by calling the practice. Only enrolled members may schedule appointments. The practice asks all new members to complete patient forms before their first visit.

Members may cancel at any time by submitting a written cancellation request. The cancellation takes effect at the end of the current billing period. Annual prepaid memberships do not qualify for refunds. After cancellation, members retain access to emergency care services for 30 days.

Yes, the practice serves patients of all ages, including children. The children's membership fee is $750 per year for members under 18. The practice also performs camp and sports physicals for young patients.

Practice last updated March 21, 2026