PartnerMD Short Pump

Adult memberships for patients ages 26 and older start at $300 per month. Young adults ages 16 to 25 receive a discounted rate. Members can cancel anytime with 30 days notice, and PartnerMD prorates any unused portion back to the member.

Yes. PartnerMD Short Pump accepts many major insurance plans in the Richmond area, including Aetna, Anthem, CareFirst, Cigna, Humana, MultiPlan/PHCS, OptimaHealth, and United Healthcare. Insurance covers eligible procedures and medical expenses. The monthly membership fee is a separate out-of-pocket cost that insurance does not cover.

Yes. PartnerMD Short Pump guarantees same-day or next-day appointments for acute care needs. The practice also offers 24/7 access to care and keeps lobby wait times minimal for members.

Membership includes 30-minute appointments with your physician, same-day and next-day access for acute care, 24/7 care access, specialist referral coordination, and access to certified health coach Ozzy Hussaini. Referral coordinators schedule specialist appointments on your behalf and ensure test results return to your doctor.

Ozzy Hussaini is a certified health coach at PartnerMD Short Pump. He works with patients and their physicians to build sustainable wellness habits and help members reach their health goals. Access to his coaching comes included with every membership at no additional cost.

Every appointment runs 30 minutes. That length gives your physician real time to listen, review your history, and address the questions you bring to each visit.

PartnerMD Short Pump has dedicated referral coordinators who handle specialist scheduling for members. They book the appointments and make sure any test results or records return to your primary care physician for follow-up.

The practice sits in the GreenGate development at 3400 Haydenpark Lane, Suite 300, Henrico, VA 23233. The office is just west of Short Pump Town Center and about one mile east of Route 288.

Prospective members can start by contacting the practice directly. A membership expert will schedule a call to walk through pricing, insurance, and the full enrollment process. The practice currently sees adults 16 and older.

PartnerMD Short Pump uses the athenahealth patient portal. Members use the portal to manage appointments, communicate with the practice, and access their health information.