Open Arms Primary Care logo
Direct Primary Care
Family Medicine

Open Arms Primary Care

Quick Facts

Membership Price Range$129/month | Enrollment Fee: $100
Practice TypeDirect Primary Care
LocationOrange, Anaheim, Santa Ana, Tustin, Fullerton, Garden Grove
DoctorsShannon Connolly MD, FAAFP, DABFM, Family Medicine, Shayne Poulin MD, Family Medicine, Amy Tressan MD, Family Medicine
Telehealth TypeVideo visits, secure messaging, phone
Telehealth AvailableYes

About

At Open Arms Primary Care in Orange, California, three co-founding physicians built something rare: a fully independent practice with no corporate backing, no outside investors, and no insurance company influence. Dr. Shannon Connolly, Dr. Amy Tressan, and Dr. Shayne Poulin fund and run the practice themselves. Every phone call, message, and clinical decision comes directly from the doctors.

The practice serves adults 18 and older across Orange County, including Anaheim, Santa Ana, Tustin, Fullerton, and Garden Grove. Open Arms operates under a direct primary care model, charging a flat $129 per month with no copays, deductibles, or surprise bills. The team holds a deep commitment to inclusive, affirming care for LGBTQ+, neurodiverse, undocumented, and trauma-experienced patients. Services span family medicine, reproductive and sexual health, gender-affirming care, mental and behavioral health, and chronic disease management. The practice also performs vasectomies and offers discounted labs and imaging to members.

Details

Address

438 E Katella Ave, Suite G, Orange, CA 92867

Membership

$129/monthly

Membership Details

Adult (18+) membership is $129/month with a $100 enrollment fee. No copays, no deductibles, no surprise bills. Cancel anytime with 30 days written notice. HSA/FSA may be used up to $150/month.

Telemedicine
Same-Day Appointments

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Frequently Asked Questions

Membership at Open Arms Primary Care costs $129 per month for adults 18 and older, plus a one-time $100 enrollment fee. The membership includes unlimited visits, same-day or next-business-day appointments, direct communication with your doctor, and discounted labs and imaging. There are no copays, deductibles, or surprise bills.

Yes. Open Arms Primary Care accepts HSA and FSA payments up to $150 per month. This makes the membership fee fully eligible for coverage through most health savings and flexible spending accounts.

The practice does not bill insurance for primary care visits. Patients pay the flat monthly membership fee directly. The practice recommends that members carry insurance for services outside the scope of primary care, such as specialist visits, hospitalizations, or emergency care.

Members text, call, or email their doctor directly. Open Arms does not route patients through call centers or front-office staff. Every message goes straight to the physicians, and the practice responds promptly.

Yes. Members access telehealth visits through secure video chat at no additional cost. Virtual visits cover many of the same concerns as in-person appointments, and members can schedule them the same way they would a regular visit.

Membership covers annual physicals, preventive care, chronic disease management, sick visits, reproductive and sexual health, gender-affirming care, mental and behavioral health support, health coaching, prescriptions, office-based procedures, cancer screening, and coordination of specialist referrals. Discounted labs and imaging are also included.

Yes. Open Arms Primary Care offers vasectomies for $750, which includes the consultation, procedure, and follow-up. A primary care membership is not required to schedule a vasectomy.

Yes. Members cancel anytime by providing 30 days written notice. There are no long-term contracts or cancellation penalties.

Yes. Open Arms is an LGBTQ+-affirming, trauma-informed, sex-positive practice. The team provides gender-affirming care, hormone therapy, PrEP, PEP, and a full range of sexual and reproductive health services. The practice never asks about immigration status and welcomes patients from all backgrounds.

Open Arms is based in Orange, California, at 438 E Katella Ave, Suite G. The practice serves adults throughout Orange County, including patients from Anaheim, Santa Ana, Tustin, Fullerton, and Garden Grove.

Practice last updated April 11, 2026