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Hybrid
Primary Care

One Medical - Austin

Quick Facts

Practice TypeHybrid
LocationAldrich Street Mueller, Congress Avenue, Domain Northside, South Austin
DoctorsIan Alward MD, Primary Care, Alexander Cantu MD, Primary Care, Robert Duhaney MD, Primary Care + 11 more
Telehealth TypeVideo Chat, Remote Visit
Insurance AcceptedMost commercial plans, Original Medicare, Medicare supplement plans, Select Medicare Advantage plans
Telehealth AvailableYes

About

At One Medical - Austin, a team of 14 primary care physicians delivers care across four locations in the city. The practice operates in collaboration with Ascension Seton, giving patients direct access to coordinated specialist referrals. Locations include Aldrich Street Mueller, Congress Avenue, Domain Northside, and South Austin.

Three of the four locations see patients of all ages, including children and seniors on Medicare. The Congress Avenue office serves adults and Medicare patients. The South Austin location opens on Saturdays for added convenience. Providers offer same-day and next-day appointments with no membership required. Patients can book in-person visits or connect virtually through 24/7 video chat. Pay-per-visit telehealth starts at $29. A membership option unlocks app-based messaging and booking through iOS and Android. Drop-in lab services run at all four offices. The clinical team covers primary care, women's health, mental health through Mindset by One Medical, pediatrics, chronic condition management, and LGBTQIA+ sensitive care.

Details

Membership Details

Appointments are billed to you or your insurance; copays or deductibles may apply. Pay-per-visit telehealth from $29 (varies by state). Membership also available.

Telemedicine
Same-Day Appointments

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Frequently Asked Questions

No. One Medical Austin accepts patients on a pay-per-visit basis with no membership required. You can book same-day or next-day appointments online. The practice bills appointments to you or your insurance, and standard copays or deductibles may apply.

One Medical offers pay-per-visit virtual care starting at $29, though pricing varies by state. You do not need a membership to use this option. It works well for one-off needs or when you cannot get to an office. The practice also provides 24/7 video chat access for virtual visits at any hour.

A membership gives you app-based appointment booking and direct messaging with your care team. You access the One Medical app on iOS or Android to manage your care. Members also benefit from the same same-day availability, virtual visits, and drop-in lab services as all patients.

Three of the four Austin locations see patients of all ages, including children and seniors on Medicare: Aldrich Street Mueller, Domain Northside, and South Austin. The Congress Avenue office serves adults of all ages, including Medicare patients, but does not offer pediatric care.

Yes. All four One Medical Austin locations offer drop-in lab services during designated lab hours. Each location runs its own lab schedule, so the practice recommends checking hours before you visit. No advance appointment is necessary for lab draws.

Yes. One Medical provides mental health support through Mindset by One Medical. The program helps patients dealing with depression, anxiety, insomnia, and other concerns. Primary care providers integrate mental health into overall care at all Austin locations.

One Medical's primary care providers handle most women's health needs directly. Services include birth control, sexual health, cancer screenings, menopause care, and gynecological concerns. Patients do not need a separate OB/GYN referral for many routine women's health visits.

One Medical Austin operates in collaboration with Ascension Seton. That relationship gives patients smoother coordination when a specialist referral becomes necessary. Providers at all four Austin locations use this affiliation to connect patients with the right specialist care more efficiently.

Yes. The South Austin office opens on Saturdays from 8AM to 12PM and again from 1PM to 5PM. Annual Wellness Visits and Pediatric Wellness Visits run Monday through Friday only at that location. No other Austin One Medical location currently opens on weekends.

You can book online through the One Medical website or app without a membership. Same-day and next-day appointments are available across all four Austin offices. Members also have access to in-app messaging to communicate directly with their care team between visits.

Practice last updated March 21, 2026