Novant Health Traditions Concierge Medicine

The annual membership fee is $2,900 for an individual. Each additional family member costs $2,100 per year. Members can pay monthly, quarterly, or annually. Most HSA and FSA accounts cover this fee, though the practice recommends confirming with your provider before paying.

The membership fee covers preventive services that standard insurance plans typically exclude, including advanced diagnostic tests and screenings. Members also receive comprehensive annual physicals, same-day appointment access, and 24/7 phone and messaging access to the care team. The practice bills your insurance separately for sick visits.

Yes. Novant Health Traditions Concierge Medicine accepts Medicare, Medicaid, and most commercial insurance plans. The practice bills insurance for sick visits and applies the usual copays, co-insurance, and deductibles. The annual membership fee is separate from insurance and covers services outside standard insurance coverage.

Yes. The practice gives members 24/7 access to the care team by phone and through direct messaging in the MyChart app. A physician is always available by phone for urgent medical questions. Every call connects you to a live person; the practice does not use an automated phone system.

Standard appointments run 60 minutes. First visits typically last between 60 and 90 minutes. During that initial appointment, your doctor reviews your medical records, medications, and health history with full, undivided attention.

Yes. The practice encourages members to continue seeing their existing specialists and surgeons. The care team honors each patient's referral preferences and coordinates care with outside providers. After any ER visit or hospitalization, the team schedules rapid follow-up to keep your care on track.

Yes. The practice offers both in-person and virtual appointments. Members can schedule flexible visits based on their preference and schedule. Virtual care gives members a convenient option without requiring a trip to the office.

The practice currently operates in northeast Charlotte at 13460 Plaza Road Ext, Suite 100, near the intersection of Rocky River Road and Plaza Road Extension. In spring 2026, the team plans to relocate to downtown Davidson, NC. The practice will continue serving members at the new location without interruption.

Call the practice to schedule a free consultation and learn about membership. Before your first visit, your doctor reviews your medical records to determine the right starting point. You can also request lab work in advance. Bring your photo ID, insurance card, and a current medication list to your first appointment.