Northwestern Medicine Personal Physician Care Concierge Medicine Program

Northwestern Medicine Personal Physician Care charges an annual membership fee that each patient pays out of pocket. Insurance does not cover this fee. Each family member who joins the program requires a separate membership fee. The program then bills your insurance separately for medical services rendered during visits.

Yes, the practice bills insurance for medical services. Your standard insurance terms apply, including any co-payments, coinsurance, and deductibles. The annual membership fee is the only cost you pay entirely out of pocket.

Physicians in the program schedule visits lasting 45 to 120 minutes. The practice also aims for little or no wait time when you arrive for your scheduled appointment.

Yes. The practice sets a goal of seeing patients within one business day for urgent matters. You can contact your physician by phone, email, or through the MyNM patient portal. Outside of regular office hours, a 24-hour answering service connects you directly with your physician for urgent needs.

Membership includes comprehensive internal medicine care, lifestyle and wellness assessments, and personalized treatment research. Members also receive a direct phone line and email address for their physician, visits ranging from 30 to 120 minutes, same-day or next-office-day urgent appointments, and care coordination support including specialist scheduling assistance.

Yes. Your physician remains accessible while you travel through the MyNM patient portal, phone, and telehealth visits.

Yes. The practice offers telehealth visits as part of the program. You can connect with your physician remotely through the MyNM portal or by phone when an in-person visit is not possible.

Yes. The practice's scheduling coordinators help coordinate specialist care on your behalf. They work to streamline access through their network of contacts, though the practice cannot guarantee faster appointment availability at specialty clinics.

Yes. Northwestern Medicine runs a separate Concierge Cardiology program alongside the primary care program. Ian D. Cohen, MD, leads that program from the Lake Forest, Illinois location. Cardiology members receive an annual cardiovascular health assessment with personalized recommendations.

You can contact the program directly to schedule a consultation. Reach the Illinois locations at (312) 694-4900 and the Florida location at (239) 692-8495. org. During a consultation, a physician discusses your needs and goals to determine whether the program fits you.