Northwestern Medicine Personal Physician Care Chicago logo
Concierge
Internal Medicine

Northwestern Medicine Personal Physician Care Chicago

Quick Facts

Membership Price RangeAnnual membership fee (amount not specified)
Practice TypeConcierge
LocationChicago
DoctorsKenneth Arbetter MD, Internal Medicine, Nancy Dolan MD, Internal Medicine, Shakira Sanchez-Collins MD, Internal Medicine + 2 more

About

At Northwestern Medicine Personal Physician Care Chicago, five internal medicine physicians deliver concierge care through an annual membership program. The practice sits on the 22nd floor at 737 North Michigan Avenue, with building access from Chicago Avenue. Each physician maintains a direct phone line for personal accessibility.

Visits run between 30 and 120 minutes, and scheduled appointments start on time with little or no waiting. Patients can reach their physician on a same-day or next-office-day basis. The care team coordinates specialist referrals, communicates with outside physicians, and handles scheduling for diagnostic tests. Members also receive a 25% discount on select integrative medicine services. S. News & World Report. Northwestern Memorial Hospital has held the No. 1 ranking in Illinois for 14 consecutive years, as of 2025-2026.

Details

Address

737 North Michigan Avenue, Suite 2200, Chicago, IL 60611

Membership Details

Concierge medicine services offered for an annual membership fee.

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Frequently Asked Questions

Northwestern Medicine Personal Physician Care Chicago runs on an annual membership fee. That fee funds the concierge program, which gives each physician the capacity to spend extended time with every patient. Members gain direct phone access to their physician and same-day or next-office-day appointment availability.

Visits run between 30 and 120 minutes depending on the patient's needs. The practice schedules appointments to start on time with little or no waiting. That range allows physicians to cover both routine concerns and more complex health issues in a single visit.

Yes. Each of the five physicians maintains an individual direct phone line. Patients do not need to go through a general call center to speak with their doctor. This direct access is a core part of how the practice operates.

Yes. The care team actively coordinates referrals to specialist physicians, communicates with those physicians on your behalf, and handles scheduling for specialist visits and diagnostic tests. Staff also provides personalized feedback when patients need information on specific health issues.

Members at Northwestern Medicine Personal Physician Care Chicago receive a 25% discount on select integrative medicine services. The practice can provide details on which services qualify when you inquire about membership.

Yes. The practice offers same-day and next-office-day appointments. This level of access allows members to address health concerns quickly without waiting days or weeks for an opening.

The practice is located at 737 North Michigan Avenue, Suite 2200, in Chicago. The building entrance sits on Chicago Avenue. The practice provides parking vouchers for garages within walking distance.

Northwestern Medicine Personal Physician Care Chicago operates within the Northwestern Medicine system. S. News & World Report. Northwestern Memorial Hospital has held the No. 1 ranking in Illinois for 14 straight years, as of 2025-2026.

The practice sees patients Monday through Friday, from 8:00 am to 4:30 pm. The office closes on weekends. 8090 or reach their physician through a dedicated direct line.

Practice last updated March 21, 2026