Neighbors Pediatrics

No. Neighbors Pediatrics sees patients by appointment only. The practice reserves same-day sick slots each day so families can get timely care when a child falls ill. If afternoon slots fill up, the clinical staff may offer telephone guidance and schedule a next-business-day appointment.

Call the office at 843-766-6308 to ask about new patient availability. New patients must have a parent or legal guardian present at their first visit. The practice asks new families to bring a photo ID, insurance card, and any current medications. Registration forms are available for download on the practice website.

Neighbors Pediatrics runs three locations. The West Ashley office is at 1871 Savage Road in Charleston. The Goose Creek office is at 105 Springhall Drive. The Hanahan location is at 1818 Remount Road. Each office operates Monday through Friday during regular business hours.

Yes. The practice offers telehealth for a range of visit types, including ADHD medication checks, rash evaluation, depression and anxiety, constipation, sore throat, headache, and more. Telehealth visits bill through insurance with standard copays and deductibles. Contact the office to confirm eligibility and register before the appointment.

Yes. An answering service operates during lunch and after business hours. A nurse can advise you on next steps after hours, and a physician reviews those messages the next business day. For life-threatening emergencies, call 911.

Yes. All three locations offer rapid COVID-19 testing. Contact the office at 843-766-6308 with questions about symptoms, exposure, or school and work clearance needs.

Neighbors Pediatrics follows the American Academy of Pediatrics vaccination schedule. The practice maintains vaccination records and can provide shot records upon request. Plan ahead, as the office often receives a high volume of requests and may need at least 48 hours to process them.

Neighbors Pediatrics holds NCQA recognition as a Patient-Centered Medical Home. This means the practice coordinates care through each child's primary physician to ensure children receive the right care at the right time. The practice assigns each child to a primary doctor and schedules appointments with that physician consistently.

Yes. Neighbors Clinical Research operates out of the West Ashley location in partnership with Tribe Clinical Research. The division runs pediatric clinical trials, and families can contact the research team to learn about current studies and eligibility. Participation is always voluntary.

Neighbors Pediatrics provides 24-hour portal access through eClinicalWorks. Families can pay bills electronically through the Healow app, the online patient portal, text message, or Apple Pay.